Optical Sales Associate

1 week ago


Marquette, Michigan, United States Shoptikal, LLC Full time
Job Title: Optical Sales Associate

At Shoptikal, LLC, we are seeking a highly motivated and customer-focused Optical Sales Associate to join our team in Marquette, Michigan. As an Optical Sales Associate, you will play a vital role in providing exceptional patient and customer service in the selection, ordering, and dispensing of eyewear.

Key Responsibilities:
  • Provide excellent customer and patient service according to company and store standards
  • Analyze patient eyewear needs and recommend specific lenses, lens coatings, and frames to satisfy patient needs
  • Assist patients in selecting frames according to style and color, ensuring frames are coordinated with facial and eye measurements and optical prescriptions
  • Order and dispense eyewear accurately and professionally
  • Assist patients with proper frame repairs and adjustments
  • Show patients how to insert, remove, and care for their contact lenses
  • Assist Optometrist with case histories and screenings
Requirements:
  • High School Graduate or equivalent
  • Maintain license as required by state
  • To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules
  • Previous experience in an office and/or optical dispensing is preferred
  • Able to handle multiple customer interactions/phone calls at a time
  • Able to work with patient eyewear needs, including analyzing prescriptions, repairs, and adjustments, and lifestyle dispensing
What We Offer:
  • Competitive Wages & Incentives
  • 401K with Match
  • Vacation Pay/Personal Day
  • Volunteer Time Off
  • Sick Pay for Hourly Teammates
  • Health & Wellbeing Benefits
  • Voluntary/Cafeteria Offerings
  • Employee Assistance Program
  • On the Job Training & Certification
  • Teammate Recognition Program


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