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Sales BDC Manager

2 months ago

Snellville, Georgia, United States Doherty Automotive Group Full time

**About Us**

Doherty Automotive Group, a dynamic and growing automotive dealership network, is actively seeking an experienced and highly knowledgeable Sales BDC Manager to join our team. This position is crucial in driving our customer service excellence and sales operations. If you have a proven track record in utilizing software tools such as XTime, CDK, Microsoft Office, ELeads, and other customer service applications, we invite you to apply.

Key Responsibilities:

  • Manage the Business Development Center (BDC) operations to optimize sales opportunities and customer engagement.
  • Utilize XTime, CDK, Microsoft Office, ELeads, and other relevant software tools to enhance customer interactions and streamline processes.
  • Oversee and lead a team of dedicated BDC representatives to achieve performance goals and deliver exceptional customer service.
  • Collaborate with the sales department to ensure seamless communication and efficient workflow.
  • Implement strategies to drive lead generation, follow-up, and conversion.

Requirements:

  • Proven experience in a Sales BDC Manager or similar role within the automotive industry.
  • Proficiency in XTime, CDK, Microsoft Office, ELeads, and other customer service software.
  • Strong leadership and communication skills.
  • Ability to analyze data and implement strategies for process improvement.
  • Exceptional customer service orientation.

What We Offer:

  • A comprehensive benefits package, including Medical, Dental, Vision, Life, and more.