Hotel Operations Manager

4 days ago


Danville, Illinois, United States Holiday Inn Express Vermilion Full time
Job Overview

We're seeking an experienced General Manager to lead the Holiday Inn Express in Vermilion. As a key member of our team, you'll be responsible for guiding the hotel's operations, driving revenue performance, and establishing a positive culture that supports staff and guest satisfaction.

Key Responsibilities
  • Lead daily hotel operations, ensuring efficiency and high-quality guest experiences.
  • Develop and implement effective strategies to drive revenue growth.
  • Manage financial operations, including accounting, budgeting, and forecasting.
  • Build and maintain a strong team culture focused on growth, accountability, and service excellence.
  • Recruit, train, and develop staff to uphold the hotel's standards and values.
  • Monitor guest feedback and implement improvements to enhance satisfaction.
  • Ensure compliance with brand standards and local regulations.
  • Collaborate with ownership on property goals and performance metrics.
  • Proactively address operational challenges and guest concerns.
Requirements
  • Proven experience as a General Manager or in a senior leadership role within the hospitality industry.
  • Strong understanding of hotel operations, revenue management, and financials.
  • Excellent leadership and team-building skills, with a focus on driving results.
  • Ability to remain organized under pressure.
  • Strong communication skills, with the ability to work effectively with staff, guests, and management company.
  • Familiarity with IHG brand standards is a plus.
  • Bachelor's degree in hospitality, business, or a related field preferred but not required.
  • Proficient in hotel management software and tools.
About Structure Hospitality

We're a Utah-based hotel management company that prioritizes people and culture. Our approach is hands-on, ensuring that every property we manage thrives through a combination of strategic direction, operational expertise, and a commitment to continuous improvement. At Structure Hospitality, we believe that putting people first creates lasting success for our hotels and our partners.



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