Hotel Operations Manager
4 days ago
We're seeking an experienced General Manager to lead the Holiday Inn Express in Vermilion. As a key member of our team, you'll be responsible for guiding the hotel's operations, driving revenue performance, and establishing a positive culture that supports staff and guest satisfaction.
Key Responsibilities- Lead daily hotel operations, ensuring efficiency and high-quality guest experiences.
- Develop and implement effective strategies to drive revenue growth.
- Manage financial operations, including accounting, budgeting, and forecasting.
- Build and maintain a strong team culture focused on growth, accountability, and service excellence.
- Recruit, train, and develop staff to uphold the hotel's standards and values.
- Monitor guest feedback and implement improvements to enhance satisfaction.
- Ensure compliance with brand standards and local regulations.
- Collaborate with ownership on property goals and performance metrics.
- Proactively address operational challenges and guest concerns.
- Proven experience as a General Manager or in a senior leadership role within the hospitality industry.
- Strong understanding of hotel operations, revenue management, and financials.
- Excellent leadership and team-building skills, with a focus on driving results.
- Ability to remain organized under pressure.
- Strong communication skills, with the ability to work effectively with staff, guests, and management company.
- Familiarity with IHG brand standards is a plus.
- Bachelor's degree in hospitality, business, or a related field preferred but not required.
- Proficient in hotel management software and tools.
We're a Utah-based hotel management company that prioritizes people and culture. Our approach is hands-on, ensuring that every property we manage thrives through a combination of strategic direction, operational expertise, and a commitment to continuous improvement. At Structure Hospitality, we believe that putting people first creates lasting success for our hotels and our partners.
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