Patient Service Representative

2 weeks ago


Jacksonville, Florida, United States Select Physical Therapy Full time
{"title": "Patient Service Specialist", "description": "Overview

We are seeking a highly skilled Patient Service Specialist to join our team at Select Physical Therapy in Jacksonville, FL. As a Patient Service Specialist, you will be the first point of contact for patients and will be responsible for managing the front desk operations, including scheduling appointments, handling patient payments, and providing exceptional customer service.

Responsibilities
  • Greet new and existing patients, register new patients, and provide information about their visit
  • Schedule patient appointments in person or over the phone
  • Communicate with patients, providers, and coworkers to ensure seamless care coordination
  • Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
  • Provide patients with pertinent information about their next appointment as they check out
Requirements
  • High School diploma or equivalent required
  • Customer service experience preferred
Work Environment

This is a PRN/Per Diem position, which means you will work on an as-needed basis. You will be required to work at one of our five clinics in Jacksonville, FL. This position does not offer guaranteed or consistent hours.

We are an equal-opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.", "lang_code": "en-US"}



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