Medical Office Representative Specialist

6 days ago


Fullerton, California, United States Providence Health & Service Full time

Job Summary

We are seeking a skilled Medical Office Representative to join our team at Providence Medical Foundation. As a key member of our front desk, you will be responsible for providing exceptional patient care and administrative support.

About the Role

This position functions as an interface with patients, physicians, staff, and is responsible for handling all incoming calls, screening, transferring, and answering appropriately, timely, and efficiently. You will take accurate and appropriate messages, greet patients/visitors, check patients in and out, distribute mail, faxes, etc.

Responsibilities

  • Patient Care: Provide top-notch patient care, handle incoming calls, screen and transfer calls as needed, take accurate messages.
  • Administrative Support: Greet patients/visitors, check patients in and out, distribute mail, faxes, etc.
  • Communication: Communicate effectively with patients, physicians, staff, and other healthcare professionals.

Requirements

  • Customer Relations Experience: 1+ year of customer relations experience in a healthcare setting.
  • Certifications: Medical Assistant, Billing, or Front Office Management certification from an accredited vocational school (preferred).

Benefits

As a valued member of our team, you will enjoy a comprehensive benefits package, including a competitive salary, medical, dental, and vision coverage, 401(k) matching, paid time off, and more.



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