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User Experience Strategist

1 month ago

Denver, Colorado, United States American Red Cross Full time
Job Description:

As a User Experience Strategist at the American Red Cross, you will play a critical role in shaping the digital experience of our website and mobile app. This is an exciting opportunity to join a team that is dedicated to making a meaningful impact in the lives of millions of people.

Key Responsibilities:

  • Develop and maintain intuitive, engaging, and highly effective experiences across our website and mobile app.
  • Collaborate with marketing, web developers, designers, and other departments to align our digital presence with business goals and our mission.
  • Lead the user experience process and governance, establishing and maintaining a design system.
  • Utilize customer journey mapping, wireframing, usability testing, and data-driven insights to identify key touchpoints and optimize user flow.
  • Research and define effective new features, user interfaces, and interaction styles to improve user productivity.

Requirements:

  • Strong understanding of user experience design principles and practices.
  • Experience with design systems and governance.
  • Ability to work collaboratively with cross-functional teams.
  • Strong analytical and problem-solving skills.
  • Excellent communication and project management skills.

What We Offer:

  • A competitive salary range of $78,000 - $85,000.
  • A fully remote work environment.
  • The opportunity to work for a leading humanitarian organization.