Front Office Representative

17 hours ago


Blowing Rock, North Carolina, United States Chetola Resort Full time
Job Summary

The Chetola Resort is a premier destination resort in the Carolinas, offering award-winning amenities and a unique work environment. As a Front Office - Night Auditor, you will be responsible for providing exceptional service to our guests during overnight hours, handling phone inquiries, and performing auditing work at the end of each business day.

This role requires a detail-oriented individual who can independently solve problems while ensuring guest satisfaction. Previous guest service experience is essential, and hotel or resort experience is a plus.

Depending on your availability, this can be a great opportunity for a college student. As a Night Auditor, you will have the flexibility to work part-time or full-time, making it an ideal fit for those with varying schedules.

We are looking for a team player who can provide top-notch service to our guests. If you are a motivated and organized individual with a passion for delivering exceptional customer experiences, we encourage you to apply.

Key Responsibilities:

  • Provide exceptional service to guests during overnight hours
  • Handle phone inquiries and respond to guest requests
  • Perform auditing work at the end of each business day
  • Work independently to solve problems and ensure guest satisfaction

Requirements:

  • Previous guest service experience required
  • Hotel or resort experience a plus


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