Quality Assurance Associate

1 week ago


Troy, Michigan, United States Proctor Loan Protector Full time
Job Title: Quality Assurance Associate

Proctor Loan Protector is seeking a highly skilled Quality Assurance Associate to join our team. As a Quality Assurance Associate, you will be responsible for ensuring the accuracy and quality of our insurance information and services.

Key Responsibilities:
  • Perform quality reviews to ensure that staff is updating insurance information accurately
  • Review and analyze data to identify trends and discrepancies
  • Compile and document discrepancies for training and trend analysis
  • Identify error trends within processes and report to leadership
Requirements:
  • High School Diploma or equivalent
  • Strong organizational and analytical skills
  • Proficient in Windows-based environment, specifically Word, Excel, and Access
  • Quality/Production must meet or exceed standards
What We Offer:
  • A fun and rewarding work environment
  • Career growth opportunities
  • Great benefits, pay, and culture

At Proctor Loan Protector, we are committed to fostering a workplace that values diversity and personal growth. We are dedicated to ensuring that all our teammates feel valued and work in a fun and rewarding work environment.



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