Quality Assurance Associate

5 days ago


Troy, Michigan, United States Proctor Loan Protector Full time
Job Title: Quality Assurance Associate

At Proctor Loan Protector, we are committed to delivering exceptional quality and service to our clients. As a Quality Assurance Associate, you will play a critical role in ensuring that our staff is updating insurance information accurately and meeting client specifications.

Key Responsibilities:
  • Perform quality reviews to identify discrepancies and errors in insurance information
  • Collaborate with team members to resolve issues and improve processes
  • Develop and implement quality control procedures to ensure accuracy and efficiency
  • Monitor and analyze data to identify trends and areas for improvement
Requirements:
  • High school diploma or equivalent
  • Strong organizational and analytical skills
  • Proficient in Windows-based environment, specifically Word, Excel, and Access
  • Quality/production must meet or exceed standards
What We Offer:
  • A fun and rewarding work environment
  • Opportunities for career growth and development
  • Competitive pay and benefits
  • A commitment to diversity and inclusion

We are an Equal Opportunity Employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about quality and customer service, we encourage you to apply for this exciting opportunity.



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