Retail Department Coordinator

5 days ago


Northborough, Massachusetts, United States TJ Maxx Full time
Job Summary

We are seeking a highly skilled and experienced Department Coordinator to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and ensuring the smooth operation of our front-end services.

Key Responsibilities
  • Customer Experience: Create a positive and engaging experience for all customers, ensuring prompt and courteous service, and promoting loyalty programs.
  • Team Leadership: Lead by example, train, and mentor Associates on front-end principles, personalizing the customer experience, and promoting loyalty programs.
  • Operations: Assign registers, support and respond to POS coverage needs, coordinate breaks for Associates, and ensure tasks and activities are executed according to store plan.
  • Communication: Communicate effectively with management and Associates, setting and addressing priorities, and providing progress updates.
  • Adaptability: Respond to changes in direction or unexpected situations, and prioritize tasks as needed.
Requirements
  • Availability: Available to work a flexible schedule, including nights and weekends.
  • Merchandising: Strong understanding of merchandising techniques.
  • Communication: Strong communication and organizational skills with attention to detail.
  • Leadership: 1 year retail experience and 6 months of leadership experience.
Benefits

TJ Maxx offers a comprehensive benefits package, including associate discounts, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more.



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