Crisis Intervention Specialist

3 weeks ago


Maryland, United States The Santé Group Inc Full time
Job Title: Phone Counselor CC

Join The Santé Group Inc as a Phone Counselor CC and make a meaningful impact in the lives of individuals in crisis. As a member of our crisis intervention team, you will serve as the first point of contact for individuals experiencing a crisis, providing support and guidance through evaluation, assessment, and goal-directed counseling.

Key Responsibilities:
  • Triage incoming crisis calls and gather client information.
  • Conduct assessments and dispatch appropriate resources when necessary.
  • Deescalate clients in crisis over the phone.
  • Develop and implement crisis plans, ensuring effective communication with clients and internal agency referrals.
  • Stay up-to-date on community resources, both mental health and non-mental health.
  • Accurately document client interactions and progress.
What We Offer:
  • A competitive salary range of $19.00-$21.00 per hour, based on experience.
  • A comprehensive benefits package, including medical, dental, vision, and a 403(b) with company match.
  • Opportunities for career growth, training, and development.
  • A dynamic and supportive work environment.
Requirements:
  • Bachelor's Degree in Human Services or a related field of study, or ten (10) years of experience working on a crisis hotline.
  • A valid driver's license and proof of current automobile insurance.

We value diversity and are committed to creating an inclusive work environment. If you are passionate about making a difference in the lives of others, we encourage you to apply.



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