Order Processing Specialist

5 days ago


Memphis, Tennessee, United States Overhead Door Full time
Job Responsibilities
As a Customer Care Representative at Overhead Door, your primary responsibilities will include:
  • Responding to customer inquiries via phone, email, and in-person
  • Processing orders, including sales invoicing and product requests from supply plants
  • Communicating with customers regarding order tracking, expediting, and availability
  • Notifying customers of potential backorders, credit issues, or other order-related concerns
  • Working collaboratively with plant departments to gather information and resolve customer issues
  • Performing administrative tasks, such as data entry and paperwork processing

To excel in this role, you will need excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment. Our estimated annual salary range for this position is $50,000 - $70,000, based on location and experience.
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