Operations Director
1 week ago
Operations Manager Job Description
We are seeking a highly motivated and disciplined Operations Manager to lead and grow our Nashville-area operation. As a key member of our team, you will be responsible for overseeing daily facility operations, meeting with customers, and providing excellent customer support.
The primary focus of this role will be:
- Operations (20%): Overseeing and/or performing pick-ups, deliveries, cutting wood, constructing crates, purchasing raw materials, and providing any other needed elbow grease to make our Nashville location successful
- Customer Support (20%): Supporting existing customers through project coordination, shipping updates, and quoting new work.
- Business Development/Sales (15%): Seeking out sales opportunities with prospective customers and projects that align with our capabilities.
- Estimating/Quoting (25%): Learning our internal estimation processes and being able to provide pricing to existing and prospective customers by seeking out the needed data through phone calls, emails, and on-site measurements.
- Project Management (20%): We solve complex logistics problems and we need someone who can plan the work and work the plan.
Prospective candidates should have some or all of the following skills/experience/traits (in order of priority):
- Motivated, coachable, growth-oriented, dependable, disciplined, trustworthy, and humble
- Excellent attention to detail and takes great pride in work
- Above-average math skills and ability to calculate fractions, percentages, and margin
- Construction (framing or carpentry) experience
- Quoting or estimation experience
- Can lift at least 50 pounds and in great physical shape for hard but rewarding work
- Can read and understand detailed written instructions, including a tape measure
- Driver's license
Benefits include: Paid time off, health insurance (50% company-paid), dental insurance, vision insurance, and 401(k).
Compensation: $75K-$90K base salary + performance-based bonus.
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