Operations Director

1 week ago


Lebanon, Tennessee, United States Plumlee & Associates LLC Full time

Operations Manager Job Description

We are seeking a highly motivated and disciplined Operations Manager to lead and grow our Nashville-area operation. As a key member of our team, you will be responsible for overseeing daily facility operations, meeting with customers, and providing excellent customer support.

The primary focus of this role will be:

  • Operations (20%): Overseeing and/or performing pick-ups, deliveries, cutting wood, constructing crates, purchasing raw materials, and providing any other needed elbow grease to make our Nashville location successful
  • Customer Support (20%): Supporting existing customers through project coordination, shipping updates, and quoting new work.
  • Business Development/Sales (15%): Seeking out sales opportunities with prospective customers and projects that align with our capabilities.
  • Estimating/Quoting (25%): Learning our internal estimation processes and being able to provide pricing to existing and prospective customers by seeking out the needed data through phone calls, emails, and on-site measurements.
  • Project Management (20%): We solve complex logistics problems and we need someone who can plan the work and work the plan.

Prospective candidates should have some or all of the following skills/experience/traits (in order of priority):

  • Motivated, coachable, growth-oriented, dependable, disciplined, trustworthy, and humble
  • Excellent attention to detail and takes great pride in work
  • Above-average math skills and ability to calculate fractions, percentages, and margin
  • Construction (framing or carpentry) experience
  • Quoting or estimation experience
  • Can lift at least 50 pounds and in great physical shape for hard but rewarding work
  • Can read and understand detailed written instructions, including a tape measure
  • Driver's license

Benefits include: Paid time off, health insurance (50% company-paid), dental insurance, vision insurance, and 401(k).

Compensation: $75K-$90K base salary + performance-based bonus.


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