Customer Service Representative
1 week ago
About SP+
SP+ is a leading provider of technology-driven parking and mobility solutions. Our mission is to make every moment matter for a world on the go.
Job Summary
We are seeking a Customer Service Representative to join our team at our Grand Rapids location. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and ensuring a smooth and efficient parking experience.
Key Responsibilities
- Customer Service
- Provide excellent customer service to clients and visitors
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Parking Operations
- Operate a cash register and process transactions accurately and efficiently
- Count and reconcile cash and credit card transactions
- Maintain a clean and organized workspace
- Teamwork
- Work collaboratively with other team members to achieve common goals
- Communicate effectively with colleagues and management
Requirements
- Education and Experience
- High school diploma or equivalent required
- Previous customer service experience preferred
- Skills and Abilities
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic math skills and accuracy with handling cash and credit card transactions
What We Offer
- Competitive Pay and Benefits
- Competitive hourly rate
- Opportunities for advancement and professional growth
- Fun and Dynamic Work Environment
- Collaborative and supportive team
- Opportunities for professional development and training
How to Apply
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application today.
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