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Retail Sales Supervisor

2 months ago

Milwaukee, Wisconsin, United States Spice House, LLC Full time
Job Overview

About Us: Established in 1957, Spice House, LLC is a distinguished provider of premium spices, herbs, blends, and extracts. Our clientele includes celebrated chefs and enthusiastic home cooks alike. With over six decades of experience, we have cultivated a vast network of top-tier growers and distributors, ensuring our customers receive unmatched quality and variety. Our mission is to be the go-to source for fresh flavors and memorable culinary experiences globally. We have been featured in prominent publications and are a favorite among culinary celebrities.

Position Summary: Spice House, LLC is seeking a Retail Sales Supervisor who possesses a passion for spices and a results-driven mindset. This role involves inspiring and guiding our team of Spice Merchants to meet sales objectives through outstanding customer interactions. The ideal candidate will exhibit a strong work ethic, a proactive approach, and a desire to advance in leadership within the organization.

Key Responsibilities:

  • Enhance both personal and store sales performance through deliberate selling techniques that motivate and influence customer purchasing decisions.
  • Deliver exceptional customer service in a specialty food retail setting, utilizing effective problem-solving skills for both internal and external challenges.
  • Establish rapport through engaging conversations and honest recommendations tailored to customers' preferences and needs.
  • Demonstrate confidence and initiative in training and mentoring the Spice Merchant team in a supportive manner.
  • Collaborate with team members to maintain a clean, organized, and well-stocked sales floor and product displays.
  • Participate in daily operational tasks, including opening and closing procedures alongside fellow team leaders.
  • Assist with inventory management through our product management system, ensuring accurate organizational processes and execution of POS functions.

Qualifications:

  • 2-3 years of retail experience or related fields; prior leadership or supervisory experience is preferred.
  • Proficient in computer skills and relevant technologies.
  • Friendly and approachable demeanor with a strong dedication to customer service; enjoys connecting with people.
  • Ability to communicate clearly and persuasively when engaging with customers and driving sales.
  • Composed, professional, and adept at problem-solving.
  • Physical capability to lift up to 25 pounds and remain on feet for extended periods.
  • Willingness to work weekends as needed.
  • A genuine passion for food and flavor is essential.

Why Choose Spice House, LLC:

  • Flexible scheduling options available within operating hours.
  • Opportunity to significantly impact an emerging brand that is transforming access to fresh spices.
  • Work alongside a dedicated team committed to helping both home cooks and professional chefs create exceptional dishes with high-quality ingredients.
  • Join a company that values its employees and invests in their development, offering training and advancement opportunities.
  • Full-time employees enjoy comprehensive benefits, including health, dental, vision, life insurance, and bonus potential; 401K with company match, generous time off, spice education, and monthly spice allowances.
  • Part-time employees receive benefits such as paid time off, bonus potential, 401K with company match, spice education, and monthly spice allowances.

Role Type: Full-time, hourly non-exempt

Reports To: General Manager