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Room Service Attendant

2 months ago

Austin, Texas, United States White Lodging Full time
Room Service Server Job Description

We are seeking a skilled Room Service Server to join our team at White Lodging. As a Room Service Server, you will be responsible for delivering exceptional service to our guests by providing prompt and courteous service, ensuring that all food and beverage orders are accurate and delivered to the correct rooms.

Key Responsibilities:
  • Stock, set-up, and deliver all food and beverage orders and property amenities to guest rooms.
  • Anticipate guest needs and offer exemplary hospitality, exhibiting professionalism and friendliness at all times.
  • Retrieve all food and beverage trays from the floors to maintain a neat and sanitary appearance.
  • Be knowledgeable of all services provided within the hotel and all menu items, contents, preparation methods, and garnishes, accurately answering any guest questions.
  • Be an ambassador of our establishment by maintaining a neat and professional personal appearance.
  • Listen for and respond to customer needs, issues, or concerns to ensure a quality experience for all guests.
  • Perform other duties as assigned.
Requirements:
  • A passion for service with a positive, can-do attitude.
  • A team-player mindset.
  • Ability to handle high volume and work under pressure.
  • Excellent communication and listening skills.
  • Previous experience preferred, but not required.
  • High school diploma or GED preferred.
  • The ability to stand for long periods of time. Must be available to work weekends, nights, and holidays as necessary.
Benefits:
  • DailyPay option.
  • Day 1 Medical, Dental and Vision insurance.
  • Vacation/Paid Time Off (PTO) with rollover.
  • Complimentary wellness tools.
  • Unlimited referral bonuses.
  • 401(k) with company match.
  • Hostcare Resources healthcare concierge.
  • Leadership development.
  • Tuition reimbursement.
  • Discounts on hotel rooms, dining, and other travel/entertainment experiences.
  • Multiple hotels in each market = more opportunities.

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.