Customer Service Manager

4 days ago


Nashua, New Hampshire, United States Crown Linen Service Inc Full time
Job Description

We are seeking a seasoned Customer Service Manager to join our team at Crown Linen Service Inc in Nashua, NH. This is a full-time position with an estimated annual salary of $65,000 - $85,000 depending on experience.

The ideal candidate will have 3-5 years of management experience and 1-3 years of previous route experience. Key responsibilities include:

  • Exercising significant discretion and authority in directly managing and directing a team of Route Supervisors, Route Service Representatives, and Route Specialists.
  • Executing and/or effectively recommending personnel decisions relating to direct reports, including decisions relating to hiring, discipline, discharge, promotions, and wage increases.
  • Training, developing, and evaluating direct reports.
  • Planning and assigning work to direct reports and ensuring assigned work is carried out in the manner planned.

The successful candidate will possess excellent communication and leadership skills, with the ability to build strong ongoing personal and business relationships at various levels with customers. A valid driver's license and clear or acceptable driving record are also required.



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