MSP IT Support Specialist
1 week ago
We are seeking a skilled MSP IT Support Technician to provide technical assistance with computer hardware and software, resolve issues for clients, and recommend hardware and software improvements.
Key Responsibilities:
- Provide technical support via phone, in-person, or electronically
- Troubleshoot and resolve computer-related issues
- Recommend hardware and software upgrades to improve system performance
- Track customer issues and resolutions
Requirements:
- Previous experience in IT, customer service, or related fields
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Positive and professional demeanor
About RAM Computer Services:
RAM Computer Services is a leading provider of IT support services, dedicated to delivering exceptional technical assistance to our clients.
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