Care Specialist

2 weeks ago


Hammond, Louisiana, United States Upward Health Full time
About Upward Health

Upward Health is a leading provider of in-home, multidisciplinary medical care, delivering 24/7 whole-person care to patients in need. Our team of dedicated professionals is committed to improving the lives of our patients, and we're seeking a skilled Care Specialist to join our team.

Job Summary

The Care Specialist will work in patient's homes and community 90% of the time and virtually the other 10% to deliver chronic care management to high complexity patients. This role requires strong critical thinking skills, self-motivation, and excellent communication and interpersonal skills. The ideal candidate will be able to work independently in an unstructured environment, prioritize tasks effectively, and maintain accurate and timely documentation of patient information.

Key Responsibilities
  • Conduct direct outreach to patients via phone, in-person, mailings, and other strategies to enroll them in Upward Health's program and collect key data about patients.
  • Meet patients in their home or in the community to conduct a needs assessment, including helping patients to set health goals.
  • Facilitate in-home provider appointments and coordinate care between patients and care team as needed.
  • Support patients in meeting their healthcare goals as it relates to Quality measures.
  • Work within an interdisciplinary team to support the team's effort in meeting market and/or organizational goals.
Requirements
  • At least 2 years of relevant work experience as a Community Health Worker, Peer Support Specialist, Medical Assistant, or similar role.
  • High school graduate or GED required.
  • A valid driver's license and auto liability insurance.
  • Reliable transportation and the ability to travel within your assigned territory or other as needed to support the patient needs plan and training requirements.
  • Experience in Chronic Care Management model OR experience with chronically ill/elderly patients.
What We Offer

Upward Health is proud to offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you're a motivated and compassionate individual who is passionate about delivering high-quality care, we encourage you to apply for this exciting opportunity.


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