Financial Services Representative

6 days ago


Tucson, Arizona, United States Pima Federal Credit Union Full time
Member Service Representative Job Description

In this role, you will be responsible for providing top-notch customer service to our members, processing transactions, opening and closing accounts, and solving problems in a timely and efficient manner.

Key Responsibilities:
  • Deliver exceptional customer service through multiple channels, including phone, email, and in-person interactions
  • Stay up-to-date on all credit union products and services to effectively promote them to members
  • Collaborate with colleagues to achieve individual and team sales goals
  • Maintain accurate records and reports to ensure seamless operations

Requirements:

  • Bachelor's degree in Business Administration, Finance, or related field
  • Minimum 2 years of experience in a similar role, preferably in the financial industry
  • Advanced computer skills and knowledge of software applications, including Microsoft Office
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer:

  • $50,000 - $70,000 per year, depending on experience
  • Comprehensive benefits package, including medical, dental, vision, and 401(k) plan
  • Professional development opportunities and tuition reimbursement
  • A supportive team environment and flexible work arrangements


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