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Automotive Service Specialist

2 months ago

Asheville, North Carolina, United States Krause Auto Group Full time
Job Overview

The Krause Auto Group, a well-established entity in the automotive industry for over three decades, prides itself on its commitment to both customer and employee satisfaction. We believe in recognizing and nurturing our employees as individuals, ensuring that everyone feels valued and supported, regardless of their role within the organization. Our culture fosters personal growth, internal promotions, and the celebration of individual achievements.

What We Provide:

  • Health Insurance Options at No Cost
  • 401k Matching Opportunities
  • Company Contributions to HSA
  • Dental and Vision Insurance Available
  • Paid Time Off, Holidays, and Vacation Pay
  • Opportunities for Career Advancement
  • Discounts on Products and Services
  • Family-Owned and Operated Business
  • Long-Term Job Stability

Are you seeking a fresh opportunity to advance your career? We offer a supportive learning environment for Technicians, complete with ongoing education and practical training.

Available Roles:

Quick Lube Technician
Entry-Level Service Technician
Experienced Service Technician
Heavy Line Technician
Transmission Technician
Master Service Technician

Technician-Specific Advantages:

  • Access to Cutting-Edge Technology in the Shop
  • Uniforms Provided
  • Discounts on Products and Services
  • High Productivity Work Environment
  • Career Growth Opportunities
  • Reimbursement for ASE and State Inspection Certification, along with Paid Training Expenses
  • Continued Education with Manufacturer-Sponsored Hands-On and Online Training
  • Clean and Professional Work Environment
  • Competitive Salary

Additional Benefits:

  • Health, Medical, and Dental Coverage
  • 401K Retirement Plan
  • Paid Time Off and Vacation
  • Opportunities for Growth
  • Employee Vehicle Purchase Plans
  • Family-Owned and Operated
  • Long-Term Job Security
  • Flexible Work Schedule

Quick Lube Technician Duties:

  • Monitor and communicate oil levels to team members
  • Ensure proper tire pressure
  • Inspect and replenish fluid levels as required
  • Conduct vehicle inspections
  • Install new oil drain plugs and filters
  • Clean and lubricate fittings as necessary
  • Deliver exceptional customer service with a focus on the customer's perspective

Service Technician Responsibilities:

  • Execute tasks outlined in the repair order efficiently and in line with dealership standards
  • Test-drive vehicles and assess components and systems using diagnostic tools
  • Diagnose, maintain, and repair automotive systems including engine, transmission, electrical, steering, suspension, brakes, and air conditioning
  • Communicate with the Service Advisor to keep customers informed about additional service needs and provide time estimates for repairs
  • Perform warranty repairs according to manufacturer specifications

Qualifications:

  • Prior experience in an automotive dealership setting
  • Strong understanding of the service drive
  • Experience levels vary by position
  • High school diploma or equivalent
  • Dexterity and excellent hand-eye coordination
  • Mechanical and troubleshooting abilities
  • Outstanding customer service skills
  • Basic computer skills
  • Positive and friendly demeanor with a customer service focus
  • Ability to thrive in a fast-paced environment
  • Team-oriented with effective collaboration skills
  • Willingness to learn new technologies and service procedures
  • Ability to operate electronic diagnostic equipment
  • Valid driver's license with a clean driving record
  • Willingness to undergo pre-employment drug screening and background checks

We are an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We are dedicated to providing a safe, drug-free work environment. Applicants must be prepared to submit to a pre-employment background check and drug test. A valid driver's license and satisfactory driving record are required.