Automotive Service Technician

4 weeks ago

Asheville, North Carolina, United States Monro Muffler Brake & Service Full time
About the Role

The General Service Technician role is a full-time or part-time position based on the needs of the business. As a General Service Technician, you will be responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications.

This role requires delivering exceptional 5-Star service to our guests through effective communication of vehicle issues and proposed solutions, while ensuring that guest expectations for time commitments and quality are consistently met.

Key Responsibilities:

  • Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation.
  • Tire Services - perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
  • Vehicle Services - perform lubrications, oil changes, basic maintenance (e.g., bulb, wiper blade, and filter replacements), battery testing, and installations.
  • Consistently complete Monro's Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
  • Assist in inventory management to include pulling tires and parts, unloading, and stocking inventory.
  • Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest-ready condition.
  • Consistently perform services in accordance with Monro's safety standards, including but not limited to Monro's Wheel Torque, Oil safety, and compliance procedures.
  • Test drive vehicles in accordance with Monro's Road Test policy, including consistently utilizing our dedicated test drive routes, while observing all local traffic and safety laws.
  • Understand and adhere to company policies and procedures, Governmental standards, including environmental codes, and ANSI/OSHA standards.
  • Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
  • Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines, including but not limited to lifts, welders, brake lathes, etc.

Requirements:

  • High School Diploma or equivalent is preferred.
  • Automotive training, including basic car maintenance and repair, or the equivalent combination of education and experience.
  • Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer's vehicles to conduct test drives.
  • Required to own a basic set of tools or participate in Monro's tool purchase program.

Work Environment & Physical Requirements:

This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. General Service Technicians must be able to complete the following but not limited to:

  • Ability to work flexible hours, days, evenings, weekends, and holidays.
  • Must be able to see, and lift, carry, and stock merchandise and supplies up to 50 lbs. without assistance.
  • Frequent standing and walking for long periods of time.
  • Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.

This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's supervisor at any time based upon the Company's needs.

Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity, and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

Benefits:

  • Performance-based incentives.
  • Paid vacation and holidays for Full-Time Teammates.
  • Reimbursement for ASE Certifications.
  • 401(k) eligibility immediately upon hire.
  • Direct Deposit.
  • Employee Discounts.
  • Healthcare, Vision, and Dental for Full-Time Teammates.
  • Employee Access Perks.
  • Career Advancement Opportunities.

Compensation:

The hourly range for this role is $17.00-$21.00 per hour. This role is eligible for additional compensation and incentives. Pay will be determined based on experience level.

Your Next Destination

Growth Opportunity:

At Monro, we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills, and open opportunities. Our teammates receive on-the-job training, company-sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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