Host Cashier
1 week ago
At Casino Pauma, we are seeking a skilled and friendly Host/Cashier to join our team. As a Host/Cashier, you will be responsible for providing exceptional guest service, ensuring a seamless dining experience for our patrons.
Key Responsibilities:
- Greets guests, escorts them to tables, and provides menus.
- Seats guests in an orderly fashion, utilizing a seating chart to ensure efficient service.
- Maintains a waiting list and notifies customers when a table is available.
- Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service.
- Inspects dining room serving stations for neatness and cleanliness.
- Processes guest checks, greets guests, and thanks them for their visit.
- Operates point of sale systems to reconcile guest checks and make change.
- Answers incoming calls, provides general information, and promotes marketing initiatives.
- Completes end-of-shift reconciliation and maintains a high level of sanitation.
Requirements:
- High school diploma or equivalent.
- Entry-level position with 6 months of cash handling experience (preferred).
- Prior hospitality experience is a plus.
- Ability to lift up to 30 pounds and work in a fast-paced environment.
- Willingness to work flexible schedules, including holidays, weekends, and nights.
Skills and Abilities:
- Excellent customer service skills.
- Ability to work in a team environment.
- Verbal and written communication skills.
- Strong attention to detail.
- Ability to maintain effective relationships with team members.
Working Conditions:
- Work is performed indoors in a climate-controlled environment.
- Close spaces while working with others.
- Excessive noise and smoke.
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