Host Cashier

1 week ago


Pauma Valley, California, United States Casino Pauma Full time
Job Description

At Casino Pauma, we are seeking a skilled and friendly Host/Cashier to join our team. As a Host/Cashier, you will be responsible for providing exceptional guest service, ensuring a seamless dining experience for our patrons.

Key Responsibilities:

  • Greets guests, escorts them to tables, and provides menus.
  • Seats guests in an orderly fashion, utilizing a seating chart to ensure efficient service.
  • Maintains a waiting list and notifies customers when a table is available.
  • Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service.
  • Inspects dining room serving stations for neatness and cleanliness.
  • Processes guest checks, greets guests, and thanks them for their visit.
  • Operates point of sale systems to reconcile guest checks and make change.
  • Answers incoming calls, provides general information, and promotes marketing initiatives.
  • Completes end-of-shift reconciliation and maintains a high level of sanitation.

Requirements:

  • High school diploma or equivalent.
  • Entry-level position with 6 months of cash handling experience (preferred).
  • Prior hospitality experience is a plus.
  • Ability to lift up to 30 pounds and work in a fast-paced environment.
  • Willingness to work flexible schedules, including holidays, weekends, and nights.

Skills and Abilities:

  • Excellent customer service skills.
  • Ability to work in a team environment.
  • Verbal and written communication skills.
  • Strong attention to detail.
  • Ability to maintain effective relationships with team members.

Working Conditions:

  • Work is performed indoors in a climate-controlled environment.
  • Close spaces while working with others.
  • Excessive noise and smoke.


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