Cashier/Host/Attendant

9 hours ago


Moreno Valley, California, United States Golden Corral Full time
Guest Service Representative

At Golden Corral, we're committed to providing an exceptional dining experience for our guests. As a Guest Service Representative, you'll play a critical role in ensuring that every guest feels welcome and valued.

Key Responsibilities:
  • Guest Greeting: Greet guests as they enter the restaurant and offer a warm, personalized invitation to return as they leave.
  • Assistance and Support: Offer assistance to guests who may need help, ensuring that their needs are met promptly and efficiently.
  • Order Processing: Process GC On the Go To-Go orders with accuracy and speed.
  • Phone Etiquette: Provide friendly and courteous service on the phone, ensuring that every guest feels valued and respected.
  • Payment Handling: Handle payments accurately and efficiently, minimizing wait times for guests.
  • Position Responsibilities: Know and follow position responsibilities as they relate to just-in-time delivery, ensuring that every guest receives their order promptly and accurately.
  • Menu Knowledge: Have a full knowledge of menu items and prices, enabling you to make informed recommendations to guests.
Cleanliness and Organization:
  • Vestibule and Host/Cashier Station: Maintain organization and cleanliness at the vestibule, host/cashier station, and surrounding areas, ensuring a welcoming environment for guests.
  • Buffet Setup: Assist in setting up the buffet, ensuring that labels are correct and the area is clean and well-maintained.
  • Local Health Department Laws: Follow local health department laws and regulations, ensuring that the restaurant meets the highest standards of cleanliness and sanitation.
  • Duty Roster: Perform duty roster and ensure that cleanliness, service, and quality standards are met, ensuring a positive experience for every guest.
Operational Excellence:
  • Drawer Management: Inform the Manager when the money in the drawer needs to be taken to the safe, reducing the risk of robbery and ensuring accurate accounting.
  • Drawer Balances: Ensure that drawer balances are accurate and up-to-date, minimizing errors and discrepancies.

We're committed to providing a positive and inclusive work environment for our team members. If you're passionate about delivering exceptional guest service and are looking for a rewarding career opportunity, we encourage you to apply.



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