Customer Service Representative
4 weeks ago
At Golden Corral, we're seeking a skilled Customer Service Representative to provide exceptional guest experiences. As a key member of our front-of-house team, you'll be responsible for creating lasting impressions from the moment guests enter our restaurant.
Key Responsibilities:
- Greet guests warmly and offer personalized invitations to return.
- Offer assistance to guests who need help, ensuring a seamless dining experience.
- Process GC On the Go To-Go orders efficiently and accurately.
- Provide friendly and courteous phone service.
- Handle payments with precision and attention to detail.
- Stay up-to-date on position responsibilities and just-in-time delivery.
- Know and communicate menu offerings and prices clearly.
Cleanliness and Organization:
- Maintain a clean and organized vestibule, host/cashier station, and surrounding areas.
- Assist in setting up the buffet and ensuring labels are correct.
- Clean all buffets and surrounding areas, adhering to local health department regulations.
- Perform duty roster and ensure cleanliness, service, and quality standards are met.
Operational Excellence:
- Inform the Manager when the money in the drawer needs to be taken to the safe to reduce the risk of robbery.
- Ensure drawer balances with daily paperwork.
We appreciate your interest in Golden Corral. Upon completing your online application, you may be directed to an additional online questionnaire specific to the position you're applying for.
The job opening listed on this page has been posted by an independent franchisee of Golden Corral Corporation. Golden Corral Corporation does not hire or employ individuals at this franchise location. The franchisee will make all decisions regarding applications for the position listed on this page. The name of the franchisee appears in this job posting. All questions concerning this job opportunity should be directed to the franchisee.
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