Retail Team Lead

17 hours ago


Chesapeake, Virginia, United States Rainbow Stores Full time
Job Summary:
We are seeking a Retail Team Lead to oversee and coordinate the activities of our retail sales team. As a key member of our operations team, you will be responsible for supervising and guiding your team to achieve sales goals and provide exceptional customer service.

About Us:
Rainbow Stores offers competitive pay and opportunities for growth and development. Our company is dedicated to providing a positive and inclusive work environment for all employees.

Key Responsibilities:
• Supervise and train a team of retail sales workers
• Adjust daily schedules to ensure optimal efficiency and productivity
• Evaluate employee performance and provide feedback
• Track sales results and trends to inform business forecasting
• Resolve escalated customer complaints in a timely and professional manner

Qualifications:
• Previous management experience in retail or customer-facing roles
• Ability to thrive in a fast-paced environment with multiple priorities
• Excellent written and verbal communication skills
• Strong leadership and problem-solving skills
• Previous experience in clothing, shoes, and accessories is an asset

Compensation:
The estimated annual salary for this role is $55,000 - $65,000, depending on experience and qualifications.


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