Small Business Solutions Expert

5 days ago


Phoenix, Arizona, United States American Express Full time
Unlock Career Growth Opportunities with American Express

We are looking for a highly motivated Small Business Solutions Expert to join our team. As a member of our global community, you will have the opportunity to learn and grow, creating a unique and meaningful career journey.

You will be recognized for your contributions, leadership, and impact, with opportunities to share in the company's success. Our values of integrity, teamwork, and innovation will guide your work every day.

Your key responsibilities will include:

  • Service inbound calls with a focus on delivering high-quality customer experiences
  • Bid on opportunities to upsell or cross-sell American Express products and services
  • Build relationships with small business owners, understanding their needs and preferences

To succeed in this role, you will need:

  • Two years of customer service experience with a passion for building customer relationships
  • Proven success in a sales environment with a strong track record of meeting or exceeding targets
  • Ability to work in a fast-paced environment with a focus on continuous improvement


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