Technical Support Associate

4 days ago


San Jose, California, United States Ursus Inc Full time
Technical Support Associate Job Description

We are seeking a Technical Support Associate to join our team at Ursus Inc. in San Jose, CA. This is a 6-month contract position with a competitive hourly rate of $29-$34.

The ideal candidate will have experience in technical support, customer service, and inventory management. Strong communication skills and ability to work under pressure are essential.

Responsibilities
  • Provide technical support to customers, including troubleshooting and resolving issues.
  • Manage inventory levels, track shipments, and perform cycle counts.
  • Coordinate returns and execute branch transfers.
Requirements
  • Experience in technical support and customer service.
  • Strong organizational skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to prioritize tasks effectively and work well under pressure.
  • Intermediate Word/Excel skills.


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