Technical Support Specialist
7 days ago
At Advantest America, we are seeking a skilled Technical Support Specialist to join our team. As a CDSEM Applications Engineer for North America, you will play a critical role in ensuring the optimal performance of our CDSEM/DRSEM products at customer sites across the continent.
The successful candidate will be responsible for providing comprehensive technical support, including recipe tuning, system calibration, and troubleshooting. Additionally, you will conduct Customer Acceptance Tests (CAT) for new tool installations, lead task forces to resolve complex issues, and develop Best Known Methods (BKMs) and procedure for new applications/operation. Collaboration with customers and internal divisions will be key to ensuring effective communication and maximizing tool performance.
Your responsibilities will include:
* Providing daily support for installed products at customer sites, working closely with customer tool owners to maximize tool performance.
* Supporting the installation of new products, including software, at customer sites for acceptance, and publishing relevant documentation and providing training to tool owners.
* Addressing customer and tool-related challenges by clearly defining problem statements, analyzing data, and identifying timely solutions. Lead task forces, including documentation publication, while ensuring effective communication with customers and internally with Advantest's Nanotechnology Group as needed.
* Developing and publishing BKMs and procedure for new applications/operation.
* Participating in Continuous Improvement Plans (CIP) by assessing tool capabilities and identifying areas for future product or software improvement.
* Ensuring timely updates are made to effectively share information across different sites.
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Technical Support Specialist
7 days ago
San Francisco, California, United States Intelligent Technical Solutions Full timeJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Intelligent Technical Solutions. In this role, you will be responsible for providing top-notch technical assistance to our clients.About the RoleThe Technical Support Specialist will play a critical role in maintaining our high standards of IT service. You will...
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Technical Support and Sales Specialist
5 days ago
San Jose, California, United States Pfeiffer Vacuum Valves & Engineering Full timeOverviewPfeiffer Vacuum V&E is a leading provider of high-quality vacuum valves and engineering solutions. We are seeking a highly skilled Technical Support and Sales Specialist to join our team.Job DescriptionThis is a challenging role that requires strong technical expertise, excellent communication skills, and the ability to work collaboratively with...
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Technical Desktop Support Specialist
6 days ago
San Jose, California, United States Diverse Lynx Full timeJob DescriptionAt Diverse Lynx LLC, we are seeking an experienced Technical Desktop Support Specialist to provide onsite desktop support for various locations in Texas. The ideal candidate will have a strong knowledge of desktop/laptop hardware and proficiency in Windows 10, Windows 11, and MS Office.Installation, troubleshooting, and maintenance of laptops,...
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Technical Client Support Specialist
1 week ago
San Jose, California, United States ZipRecruiter Full timeJob Summary:">We are seeking a highly skilled Client Services Specialist to join our team. As a key member of our client support team, you will be responsible for maintaining exceptional relationships with our clients and ensuring the successful fulfillment of their testing needs.">About the Role:">This is an exciting opportunity for a customer-focused...
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Technical Implementation Specialist
3 weeks ago
San Jose, California, United States United Software Group Full timeJob TitleTechnical Implementation SpecialistAbout United Software GroupUnited Software Group is a leading provider of software solutions, and we are seeking a skilled Technical Implementation Specialist to join our team.SalaryThe estimated annual salary for this position is between $120,000 and $160,000, depending on experience and qualifications.Job...
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Customer Support Specialist
7 days ago
San Jose, California, United States Sage Full timeJob DescriptionSage is a global technology company that supports millions of small and medium-sized businesses with innovative solutions to work faster and smarter. We're looking for a Customer Support Specialist - Technical Expertise to join our team in the United States.SalaryWe offer competitive salaries that land us in the top 5% of similar sized...
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Technical Support Specialist
3 days ago
San Jose, California, United States Linqto Full timeAbout LinqtoWe are a technology-enabled investment platform that allows Accredited Investors to invest in and trade securities in leading unicorns and private companies.Linqto provides liquidity for private securities markets, enabling founders, VCs, and employees to realize early returns without waiting for an IPO or trade sale. Our platform makes the...
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Technical Support Specialist
7 days ago
San Francisco, California, United States New Millenium Consulting Full timeNew Millenium Consulting is seeking a skilled Technical Support Specialist to join our team in San Francisco, CA.Job Title: Technical Support SpecialistAbout the Job:We are looking for a level 2 engineer with experience in ticketing systems to provide on-site support. The successful candidate will have a strong background in Windows operating systems and be...
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Technical Support Specialist
3 days ago
San Francisco, California, United States American Advanced Management Full timeAbout American Advanced ManagementWe are a leading organization dedicated to providing exceptional services in the field of information technology. Our team is passionate about delivering innovative solutions that meet the ever-evolving needs of our clients.Job OverviewThe Technical Support Specialist will play a crucial role in ensuring the smooth operation...
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Technical Field Support Specialist
1 week ago
San Jose, California, United States Canon U.S.A., Inc. Full timeAbout the Role">We are seeking an experienced Technical Field Support Specialist to join our team in San Jose, CA. As a Technical Field Support Specialist, you will be responsible for providing technical support to customers in the field, including troubleshooting and installations of high-vacuum equipment for PVD (Physical Vapor Deposition) and related...
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Technical Support Specialist
7 days ago
San Diego, California, United States Select Source International Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Select Source International. This is a full-time position that will provide technical support for our clients on a rotating basis, including some after-hours coverage.
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Technical Support Specialist
7 days ago
San Francisco, California, United States A S S E M B L E D Full timeAbout AssembledWe're building a workforce management platform to transform and elevate customer support teams. Our platform helps companies like Stripe, Etsy, and Robinhood schedule, forecast, and organize their support teams.About the RoleWe're looking for a Technical Support Specialist to join our team. As a Technical Support Specialist, you'll interact...
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Customer Technical Support Specialist
7 days ago
San Jose, California, United States AppZen Full timeAbout the RoleWe are seeking a Customer Technical Support Engineer to join our team at AppZen. As a key member of our support team, you will be responsible for providing 2nd level technical support to our customers and partners, leveraging your technical expertise and experience.ResponsibilitiesReproduce customer issues, file bug reports, and coordinate the...
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Technical Support Specialist
7 days ago
San Francisco, California, United States AppsFlyer Full timeAbout AppsFlyerAppsFlyer's Support Engineering team is dedicated to delivering exceptional support, ensuring high availability, and providing expert knowledge to our valued customers. As a Technical Support Specialist, you will be part of a customer-centric team that values solutions-minded individuals who can develop strong relationships with...
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Airport Ground Support Specialist
1 week ago
San Jose, California, United States GAT Airline Ground Support Full timeGAT Airline Ground Support is seeking a professional Airport Customer Service Agent to join our team. As an Airport Ground Support Specialist, you will be responsible for providing excellent customer service to passengers at the airport.Job DescriptionThe primary responsibilities of this role include:Ensuring that all customers receive prompt and courteous...
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Automation Controls Specialist
2 weeks ago
San Jose, California, United States Harvest Technical Services, Inc. Full timeJob SummaryWe are seeking a highly skilled Automation Controls Specialist to join our team at Harvest Technical Services, Inc.This is an excellent opportunity for a talented professional with 5+ years of experience in automation support and PLC programming to take their career to the next level.
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Technical Solutions Director
6 days ago
San Jose, California, United States Support Revolution Full timeAbout Support Revolution:At Supermicro, we are revolutionizing the way businesses approach technology. We empower our customers to succeed by providing cutting-edge server, storage, and networking solutions.Job Summary:We are seeking an experienced Solutions Director to join our team in San Jose, California. This role will be responsible for leading...
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Technical Solutions Specialist
7 days ago
San Jose, California, United States Edwards Vacuum Full timeKey ResponsibilitiesAs a Technical Solutions Specialist at Edwards Vacuum, you will work closely with regional product managers and account teams to develop product value propositions, including cost of ownership modeling for individual products.About the RoleThe Applications Development Professional is responsible for providing pre-sales and technical...
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Technical BGA Repair Specialist
1 week ago
San Jose, California, United States PEAK Technical Staffing USA Full timeWe are seeking a skilled BGA Re-work Technician to join our team at PEAK Technical Staffing USA.The successful candidate will be responsible for reworking PCBAs and components, performing various duties in accordance with their training, experience, and skills.Key Responsibilities:Review daily rework schedule with manufacturing supervisor.Perform repair to...
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Optical Transceiver Technical Specialist
6 days ago
San Jose, California, United States Hyper Photonix Limited Full timeJob OverviewWe are seeking an experienced Optical Transceiver Technical Specialist to join our team at Hyper Photonix Ltd.About UsHyper Photonix Ltd. is a leading supplier of high-speed networking optical transceivers for data center, enterprise, and optical transmission networks.We design, develop, and manufacture a comprehensive portfolio of...