Customer Experience Specialist

5 days ago


Joplin, Missouri, United States Liberty Utilities Full time

Do you have a passion for delivering exceptional customer service and making a difference in people's lives? As a Customer Service Representative at Liberty Utilities, you will be an integral part of our team, working closely with customers to resolve their issues and improve their experience.

About the Role

This is an exciting opportunity to join a dynamic team that is committed to providing outstanding customer service. As a Customer Service Representative, you will be responsible for interacting with customers, responding to their inquiries, and resolving issues in a timely and professional manner.

You will work collaboratively with other teams to ensure seamless customer experience, meeting productivity and quality standards while maintaining a positive attitude. If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Key Requirements
  • Bachelor's degree in Communications, Marketing, or related field (or equivalent experience)
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment and multitask effectively
  • Strong problem-solving and conflict resolution skills
Compensation and Benefits

Estimated salary: $55,000 - $65,000 per year

We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off, as well as ongoing training and development opportunities to enhance your skills and knowledge.



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