Data Center Technician

2 days ago


Alpharetta, United States eXcell, a division of Compucom Systems Full time
Data Center Technician Job Description

eXcell, a division of CompuCom Systems, is seeking a skilled Data Center Technician to join our team. As a Data Center Technician, you will be responsible for ensuring the smooth operation of our data center infrastructure, including servers, network equipment, and cabling.

Key Responsibilities:
  • Coordinate with the Client Facilities team to complete work orders within mutually agreed service windows
  • Install and configure hardware and software according to Client provided standards
  • Manage the shipping of old equipment and the delivery of new equipment, maintaining tracking information
  • Maintain records for assets, tracking moves, adds, deletes, and changes
  • Assist Level 2 and Level 3 support teams in troubleshooting hardware and network issues
  • Provide onsite support and verify status lights on servers and network connections
  • Perform low-level repairs, such as swapping drives
  • Install and maintain cabling following published standards
  • Validate system placements follow space allocation plans
  • Monitor data center infrastructure for normal operation and report any deviations
Requirements:
  • Strong communication skills and ability to take direction from the DC team lead/program manager
  • Interface with client staff and be capable of speaking, reading, and writing fluid English
  • Technical skills in various compute/network technologies, including clustering concepts, hardware and logical support, network topology and redundancy, and structured cabling
  • Experience with MS Office Suite and MS Visio is a plus
  • Data center operations experience and inventory management skills
What We Offer:

eXcell offers a comprehensive benefit package, including health insurance, 401k, basic life/AD&D, supplemental insurance plans, paid time off, paid holidays, paid sick leave, FSA/HSA pre-tax benefits, and employee discounts. We are a W2-only company and unable to sponsor H1B visas at this time.



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