Thrive as a Retail Loss Prevention Strategist

3 weeks ago


Center Square, United States Kohl's Full time

About the Opportunity

As a key member of our retail team, you will play a pivotal role in enhancing company profitability through effective loss prevention strategies. Your responsibilities will include executing programs aimed at deterring external theft, conducting internal investigations, and optimizing operational shortage.

Your Key Responsibilities

  • IDentify trends related to external and internal theft within assigned locations
  • Develop and execute strategies to prevent theft and minimize exposure
  • Implement store awareness programs focused on theft prevention, safety, inventory management, and shortage control
  • Effectively communicate potential shortage opportunities to leadership and associates
  • Conduct regular audits and physical security inspections to ensure compliance with company policies and procedures
  • Collaborate with store personnel to address opportunities for improvement and enhance overall performance
  • Foster a culture of honesty and transparency within the store
  • Supervise and train Loss Prevention Associates; lead and manage Loss Prevention Officers and Service Specialists (select locations)
  • Maintain a high level of customer service awareness
  • Represent Kohl's in legal proceedings as needed

Required Skills and Qualifications

To succeed in this role, you must possess:

  • Strong interpersonal and written communication skills
  • The ability to work independently with minimal supervision
  • Excellent customer service skills
  • The capacity to make quick decisions in the best interest of the company
  • Confidentiality and discretion when handling sensitive information
  • Attention to detail and organizational skills

Prior Experience or Background

Preferred qualifications include prior experience or background in loss prevention, security, law enforcement, or retail. Knowledge of surveillance systems, CCTV basics, and proficiency in Google Suite and other computer programs are also advantageous.

Essential Functions

To perform this job successfully, you must be able to fulfill the following essential functions:

  • Perform accountabilities listed in the 'Your Key Responsibilities' section
  • Maintain punctual and regular attendance as set by the company
  • Work a minimum of 8 hours per day, occasionally longer to meet business needs, 5 days a week
  • Comply with dress code requirements
  • Learn and adhere to all company policies, procedures, standards, and guidelines
  • Receive direction and respond effectively to leadership and other company personnel
  • Work collaboratively as part of a team and interact appropriately with others
  • Remain composed and productive in a fast-paced environment while accomplishing multiple tasks within established timeframes
  • Satisfactorily complete company training programs

Compensation

This is a full-time position with an estimated annual salary range of $43,000-$55,000, depending on location and experience. Pay starts at $20.75 per hour.



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