Restaurant Operations Manager

4 weeks ago


Chicago, Illinois, United States EMA Full time
About EMA

Located in Chicago's vibrant River North, EMA is a Mediterranean restaurant that showcases Chef CJ Jacobson's lighter California-style cooking. Our menu highlights local produce, unique spices, and ingredients.

**Restaurant Manager Opportunity**

We are seeking a Restaurant Manager to oversee daily operations, focusing on exceptional service and team leadership. The ideal candidate will have 2-3 years of experience in a high-volume full-service restaurant.

At EMA, we value our team members and offer a range of benefits, including:
  • Quarterly Bonus
  • Medical Insurance
  • Dental & Vision Insurance
  • Domestic Partner Benefits
  • Paid Time Off
  • 401(k)
Responsibilities:

• Run shifts and lead daily operations
• Participate in pre-shift meetings and line checks; oversee closing duties, including counting down the safe and reviewing labor sheets
• Organize and supervise daily opening and closing shifts, ensuring an exceptional guest and employee experience
• Provide guidance and leadership to hourly and management teams, fostering our Culture of Caring
• Respond to guest and employee needs and feedback
• Assist in managing costs, driving sales, and growing the business in support of financial goals
• Partner with the management team to interview, hire, onboard, train, supervise, and develop BOH employees and teams
• Perform regular and ad hoc inventories of food, beverage, and restaurant supplies; track high-cost items and place orders
• Model and promote teamwork across all teams
• Use tact and good judgment when dealing with challenges, responding with patience and courtesy
• Work a variety of days and shifts, including early mornings, late nights, and weekends, at multiple sites with or without overnight travel
• Move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, occasionally move and/or lift up to 50 pounds

**Requirements:**

• 2+ years of restaurant management experience
• Skilled in developing guest rapport
• Skilled in leading teams

**Salary Range:**

USD $60,000.00 - USD $90,000.00 /Yr.

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