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Client Relations Specialist I

2 months ago


Florence, Alabama, United States CB&S Bank Full time
Job Overview:

As a vital representative of CB&S Bank, you will serve as a Customer Ambassador, dedicated to delivering outstanding service to our clientele. Your primary role will involve assisting customers with their banking transactions while also suggesting relevant products and services tailored to their needs.

Key Responsibilities:
  • Provide exemplary customer service by efficiently processing various transactions.
  • Engage in specialized activities such as issuing cashier's checks and managing ATM balances.
  • Confirm customer details, manage deposits and withdrawals, ensuring precision in all financial dealings.
  • Maintain an accurate cash drawer and comply with internal protocols and guidelines.
  • Address customer inquiries regarding accounts and banking products, aiming to resolve any concerns effectively.
Qualifications:
  • High school diploma or equivalent is required.
  • Previous experience in a related position is advantageous.
  • Excellent communication and interpersonal abilities are essential.