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Fitness Program Manager
1 month ago
The Personal Training Manager is a key role in maximizing member participation and retention in our paid Personal Training Services. This individual will be responsible for meeting and exceeding new client acquisition and existing client retention goals.
Key Responsibilities- Manage and coach the front-end selling process of the CrunchOne Kickoff
- Manage and coach the delivery of personal training services
- Owning the client journey that a customer takes by engaging with our paid programming
- Knowledge of Personal Training techniques and program design
- Sales, communication, and rapport building skills
- Knowledge and command of Crunch programs, like VFP, dotFit, ABC/Datatrak, Crunch U, Styku, etc.
- Muscle be able to adjust and operate all club equipment
- Experience in coaching/motivating groups
- Strong leadership, interpersonal & communication skills
- Able to generate, maintain, & demonstrate a friendly, enthusiastic & positive attitude
- Possesses a strong member service focus
- Responds professionally to requests and inquiries from guests, members, and staff
- High School Diploma or GED required
- Bachelors Degree preferred
- Current CPR
- One or more of the following certifications: ACSM Certified Personal Trainer, ACE Personal Trainer Certification, The Cooper Institute Personal Trainer Certification, IFPA Personal Fitness Trainer Certification, NESTA Personal Fitness Trainer Certification, NFPT Personal Trainer Certification, NSCA Certified Personal Trainer or Certified Strength and Conditioning Specialist
- 1-2 Years as a Personal Trainer preferred
- Preferred: Prior management experience in retail/hospitality industry leading 3-10 employees
- Preferred: Consultative sales experience
- Bonus structure to be discussed