Technical Support Specialist

4 weeks ago


Offutt Air Force Base, United States Raytheon Technologies Corporation Full time
Job Summary

At Raytheon Technologies Corporation, we are seeking a skilled Helpdesk Technician to join our team. As a Helpdesk Technician, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and ensuring that our systems and equipment are running smoothly.

Key Responsibilities
  • Provide technical support to customers via phone, email, and in-person
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to resolve complex technical issues
  • Stay up-to-date with the latest technologies and trends in the field

Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 2+ years of experience in a help desk or technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment


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