Technical Support Specialist
4 weeks ago
At Raytheon Technologies Corporation, we are seeking a skilled Helpdesk Technician to join our team. As a Helpdesk Technician, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and ensuring that our systems and equipment are running smoothly.
Key Responsibilities
- Provide technical support to customers via phone, email, and in-person
- Troubleshoot and resolve technical issues in a timely and efficient manner
- Collaborate with internal teams to resolve complex technical issues
- Stay up-to-date with the latest technologies and trends in the field
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field
- 2+ years of experience in a help desk or technical support role
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
What We Offer
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
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