IT Customer Service Specialist
4 weeks ago
We are seeking a highly skilled IT Customer Service Specialist to join our team at General Dynamics Information Technology (GDIT). As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients. Your primary focus will be on ensuring that our clients receive timely and effective support for their IT needs.
Responsibilities:
- Provide technical support and assistance to clients via phone, email, and in-person interactions.
- Identify and resolve technical issues in a timely and efficient manner.
- Collaborate with internal teams to ensure seamless delivery of IT services.
- Develop and maintain strong relationships with clients to ensure their satisfaction and loyalty.
Requirements:
- 10+ years of related experience in IT customer service and support.
- Strong technical skills and knowledge of IT systems and infrastructure.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
Clearance Level:
Top Secret/SCI
Work Location:
USA NE Offutt AFB
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
-
Customer Service Representative
4 weeks ago
Offutt Air Force Base, United States Army & Air Force Exchange Service Full timeKey Responsibilities: Assist customers in finding products and ensure the store is stocked with in-demand items.What You'll Achieve: Develop a strong understanding of customer needs and preferences.Why Work with Us: As a Customer Experience Associate at the Army & Air Force Exchange Service, you will be part of a team dedicated to providing exceptional...
-
SCITLS IT Customer Services
2 months ago
Offutt Air Force Base, United States General Dynamics Information Technology Full timeStrategic Command Information Technology Logistics Support (SCITLS) provides the full spectrum of enterprise communications and information technology services to support the critical missions of the United States Strategic Command (USSTRATCOM). As o IT, Customer Service, Information Technology, Logistics Technician, Total Rewards, Technology
-
SCITLS IT Customer Services
2 months ago
Offutt Air Force Base, United States General Dynamics Information Technology Full timeType of Requisition:PipelineClearance Level Must Currently Possess:Interim Top SecretClearance Level Must Be Able to Obtain:Top Secret/SCISuitability:Public Trust/Other Required:NoneJob Family:Systems AdministrationJob Qualifications:Skills:Customer Relationships, Leadership, Service DeliveryCertifications:ITIL Foundation - ITILExperience:10 + years of...
-
Food Service Worker
5 months ago
Offutt Air Force Base, United States Army & Air Force Exchange Service Full timeAs a Food Service Worker at Popeyes, youll be a part of a community that thrives on service- to each other, customers, and the community. The environment at Popeyes reminds associates that how they work is just as important as achieving goals. You Food Service, Worker, Service, Retail, Food
-
Customer Experience Associate
4 months ago
Nellis Air Force Base, United States Army & Air Force Exchange Service Full timeAs a Customer Service expert, you are the face of what we stand for. You will help our customers feel the difference in their Exchange shopping experience by providing a frictionless experience while assisting customers with refunds and exchanges, qu Customer Experience, Customer Service, Associate, Customer, Experience
-
Customer Experience Associate
6 months ago
Offutt Air Force Base, United States Army & Air Force Exchange Service Full timeAs a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which products will meet customer's needs and stay up to Customer Experience, Associate, Experience, Gas Station, Retail, Customer
-
Food Service Worker
7 months ago
Offutt Air Force Base, United States Army & Air Force Exchange Service Full timeAs a Food Service Worker at Popeyes, youll be a part of a community that thrives on service- to each other, customers, and the community. The environment at Popeyes reminds associates that how they work is just as important as achieving goals. You Food Service, Worker, Service, Food, Retail
-
Customer Service Representative, Jmn
6 months ago
Patrick Air Force Base, United States By Light Professional IT Services Full timeOverview: American Communications Solutions and By Light Professional IT Services, together as Full Spectrum Operations (FSO) are hiring dedicated and talented IT professionals under the Eastern Western Operational Communications Services (EWOCS) contract. EWOCS provides reliable high-quality communications and innovative IT solutions for the Guardians,...
-
IT Asset Management Specialist
4 weeks ago
Offutt Air Force Base, United States General Dynamics Full timeJob Summary:We are seeking a highly skilled IT Asset Management Specialist to join our team at General Dynamics Information Technology (GDIT). As a key member of our team, you will be responsible for managing and maintaining our IT assets, ensuring they are properly configured and up-to-date.Key Responsibilities:Manage and maintain IT assets, including...
-
Document Control Specialist
4 weeks ago
Offutt Air Force Base, United States Peraton Full timeJob SummaryWe are seeking a skilled Document Control Specialist to join our team at Peraton. As a Document Control Specialist, you will be responsible for processing project documents, maintaining project documentation, and ensuring compliance with document control procedures.Key ResponsibilitiesProcess project documents, including assigning file codes,...
-
Mail Processing Specialist
4 weeks ago
Randolph Air Force Base, United States United States Postal Service Full timeThe United States Postal Service is seeking a Mail Processing Specialist to join its team. As a Mail Processing Specialist, you will play a critical role in the processing and delivery of mail and packages. Your responsibilities will include sorting and handling mail, preparing mail for shipment, and ensuring that all mail is delivered to its intended...
-
IT Asset Management Specialist
4 weeks ago
Offutt Air Force Base, United States General Dynamics Information Technology Full timeJob Summary:We are seeking highly skilled professionals to join our team as Asset Managers, Warehousing Specialists, and Logistics Specialists. These roles will be responsible for addressing inventory transactions, ensuring transactions are prepared in accordance with established guidelines, escalating issues identified through analysis of transactions,...
-
Offutt Air Force Base, United States TEKsystems Full time*****This role requires an active DoD Clearance (Top Secret, Top Secret/SCI)***** ****Because an active DoD clearance is required, U.S. Citizenship is required**** We are seeking a Windows Desktop Support Specialist in Bellevue, Nebraska, to join our team of experts in providing Level 2 & 3 problem resolution for all desktop and software components on the...
-
Food Service Specialist
4 weeks ago
Dover Air Force Base, United States Air Mobility Command Full timeJob SummaryThis position is responsible for providing exceptional food service to our customers at Mug's Café, located within the Landings Club on Dover Air Force Base. As a Food Service Specialist, you will be part of a dynamic team that delivers high-quality food and beverages to our patrons.Key ResponsibilitiesPrepare and cook a variety of food items,...
-
IT System Operations Specialist
4 weeks ago
Offutt Air Force Base, United States General Dynamics Full timeJob Summary:General Dynamics Information Technology (GDIT) is seeking a highly skilled IT System Operations Specialist to support the United States Strategic Command (USSTRATCOM) in Omaha, NE. As a key member of our team, you will provide enterprise-wide IT services to support the critical missions of USSTRATCOM.Responsibilities:Perform administrative...
-
Mid-grade Policy and Concepts Specialist
3 weeks ago
Offutt Air Force Base, United States Constellation West Full timeJob DescriptionWe are seeking a highly skilled Mid-grade Policy and Concepts Specialist to join our team at Constellation West. In this role, you will provide subject matter expertise in conducting systems analysis, systems engineering, technical analysis, solution integration, operations assessment, operations analysis, risk management, requirements...
-
Custodial Services Specialist
4 weeks ago
Travis Air Force Base, United States Pride Industries, Inc. Full timeJob Summary: We are seeking a highly motivated and detail-oriented Custodial Services Specialist to join our team at Pride Industries, Inc. As a key member of our facilities maintenance team, you will be responsible for ensuring the cleanliness and organization of our customer locations.Key Responsibilities:Perform general custodial services, including...
-
Windows Desktop Support Specialist
4 weeks ago
Offutt Air Force Base, United States TEKsystems Full timeJob Summary:We are seeking a skilled Windows Desktop Support Specialist to join our team at TEKsystems. As a Desktop Administrator, you will be responsible for providing Level 2 & 3 problem resolution for all desktop and software components on the LAN with the exception of Break/Fix hardware actions.Key Responsibilities:Maintain system performance by...
-
Cyber Mission System Specialist
1 month ago
Offutt Air Force Base, United States Booz Allen Hamilton Full timeCyber Mission System SpecialistThe Opportunity:As a Cyber Mission System Specialist, you understand the value of hunt-forward operations, and you know that battles are won in the grey. At Booz Allen, you can use your cyberspace operations experience to create solutions that will be executed on a worldwide stage. We’re looking for a Cyber Mission System...
-
Cybersecurity Risk Management Specialist
1 month ago
Offutt Air Force Base, United States Booz Allen Hamilton Full timeThe Opportunity:We are seeking a Cybersecurity Risk Management Specialist to support Air Force organizations in understanding and mitigating cyber risks. In this role, you will analyze technical, environmental, and personnel details to assess the threat landscape and develop actionable plans.Your expertise in cybersecurity and risk management will be crucial...