Customer Experience Associate

3 weeks ago


Rancho Santa Margarita, California, United States Big 5 Full time

Job Overview:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive shopping experience.

  • Main Responsibilities:
    • Provide exceptional customer service and support to customers
    • Maintain a clean and organized sales floor
    • Retrieve and stock merchandise from storage areas
    • Clean and organize merchandise on the sales floor

What We Offer: Competitive salary range $28,000 - $45,000 per year, depending on location and experience. We offer a supportive work environment, opportunities for growth and development, and a comprehensive benefits package.

About Us: At Big 5, we are committed to delivering exceptional customer experiences and building strong relationships with our customers. We believe in empowering our team members to make decisions and take ownership of their work, and we are looking for individuals who share our values and are passionate about delivering outstanding customer service.



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