Broadband Technician I

4 hours ago

Chicago, Illinois, United States Grande | RCN | Wave Full time

{"h1": "Broadband Technician I Job Description", "p": "At Grande | RCN | Wave, we are seeking a highly motivated and detail-oriented Broadband Technician I to join our team. As a Broadband Technician I, you will be responsible for residential installation and disconnections for data, video, and phone on the customer premises with a high level of focus on customer service, customer education, and quality of work. This role will be responsible for ensuring and recording correct RF signal levels. The BBT I is required to communicate with leadership and dispatch as needed. ", "ul": [{"li": "Residential install and disconnects* (data, video, phone) on customer premises"}, {"li": "Ensure/record correct RF and signal levels within specifications"}, {"li": "Communication with leadership and dispatch as needed"}, {"li": "Customer education"}, {"li": "Operate company vehicle in safe and responsible manner"}, {"li": "Other duties as assigned"}], "h2": "What You Bring to the Table", "ul": [{"li": "Experience: None required, this is an entry-level position"}, {"li": "Experience in problem-solving, time management, and basic computer skills"}, {"li": "Strong customer service skills"}, {"li": "Strong verbal and written communication skills"}, {"li": "Ability to use a ladder, hand and power tools"}, {"li": "Ability to work effectively, both independently and as part of a team"}, {"li": "Must possess a valid driver's license with a satisfactory driving record compliant with the company policy"}], "h2": "Education and Certifications", "ul": [{"li": "High school diploma or equivalent"}], "h2": "We're Proud to Offer a Comprehensive Benefits Package Including", "ul": [{"li": "401k retirement plan, with employer match"}, {"li": "Insurance options including: medical, dental, vision, life and STD insurance"}, {"li": "Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization"}, {"li": "Floating Holiday: 40 hours per year"}, {"li": "Paid Holidays: 7 days per year"}, {"li": "Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws"}, {"li": "Tuition reimbursement program (after 1 year of employment up to $4,000.00 per calendar year)"}, {"li": "Employee discount program (If in our serviceable area)"}], "h2": "Perks of the Position", "ul": [{"li": "Training (Ladder Safety, Fiber Installation)"}, {"li": "Provided tools, uniforms, and work vehicle"}, {"li": "Home Garaging (If you qualify)"}], "h2": "Our Mission Statement", "p": "At Grande | RCN | Wave, we are committed to taking care of our customers, taking care of each other, doing what we say we are going to do, and having fun. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. ", "h2": "Diverse Workforce / EEO", "p": "Grande | RCN | Wave is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. ", "h2": "CCPA Employee Privacy Policy (For California Candidates Only)"}

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