Desktop Support Specialist

4 days ago


Chula Vista, California, United States Virtual Service Operations Full time

Desktop Support Specialist

Virtual Service Operations is seeking a highly motivated and career-driven individual to join our growing team as a Desktop Support Specialist in Chula Vista, California. In this role, you will be responsible for providing workstation software break-fix support, IMAC, image loads, asset recovery, asset tagging, printer support, and client center support.

Responsibilities:

  • Provide workstation software break-fix support
  • Perform IMAC, image loads, asset recovery, asset tagging, printer support, and client center support
  • Manage orderly storage of equipment within the client build center
  • Perform tasks related to request fulfillment and device refreshes

Requirements:

  • Previous working experience in desktop support is desired
  • Knowledge of PC imaging
  • Experience with change management and incident management
  • Experience with using tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wiper

What We Offer:

  • Ongoing learning and development opportunities
  • A virtue-centered team who value their work and teammates
  • A wide variety of benefits for eligible employees related to health, retirement, professional development, and more

Salary: $17.00/hr - $25.00/hr



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