Desktop Support Specialist
4 days ago
Desktop Support Specialist
Virtual Service Operations is seeking a highly motivated and career-driven individual to join our growing team as a Desktop Support Specialist in Chula Vista, California. In this role, you will be responsible for providing workstation software break-fix support, IMAC, image loads, asset recovery, asset tagging, printer support, and client center support.
Responsibilities:
- Provide workstation software break-fix support
- Perform IMAC, image loads, asset recovery, asset tagging, printer support, and client center support
- Manage orderly storage of equipment within the client build center
- Perform tasks related to request fulfillment and device refreshes
Requirements:
- Previous working experience in desktop support is desired
- Knowledge of PC imaging
- Experience with change management and incident management
- Experience with using tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wiper
What We Offer:
- Ongoing learning and development opportunities
- A virtue-centered team who value their work and teammates
- A wide variety of benefits for eligible employees related to health, retirement, professional development, and more
Salary: $17.00/hr - $25.00/hr
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