CM Support Specialist

2 weeks ago


Chula Vista, California, United States Insight Global Full time
Job Description

An employer in the San Diego area is seeking a CM Support Specialist to join their team. This individual will provide Tier support for product lifecycle management software tools (CMPro) in a teleworking environment.

Responsibilities include troubleshooting hardware and software issues, maintaining configuration data, setting up accounts, and reporting. The ideal candidate will have a foundation understanding of CM systems and processes, and a desire to further their knowledge in this area.

This position will require occasional on-site work, so the candidate must reside in San Diego. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to the HR department.

We are committed to maintaining the confidentiality of your personal information. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy.

Requirements
  • Active Secret Clearance (must hold an active DoD clearance)
  • 1+ year of experience in Tier 1 help desk or application support
  • Experience with CM processes and procedures in accordance to NIWCPAC CM standards
  • Experience troubleshooting Product - CompTIA Security+ Certification
  • CM Certification from CMPIC or CMII (already have or a desire to attain)
  • Experience with CMPRO

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