Full-Time Store Merchandising Supervisor

2 weeks ago

Loveland, Colorado, United States Kohl's Full time
About the Role

As a Merchandising Supervisor at Kohl's, you will be responsible for leading a team of associates in delivering excellent customer service through sales floor merchandising, pricing, and recovery. You will teach, coach, and develop associates while consistently executing merchandising processes.

Key Responsibilities
  • Execute store merchandising standards following visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies, and needs of the store in partnership with the Merchandising Manager
  • Maintain a well-recovered selling floor where product is displayed in a manner that is clear, easy to understand, and compelling to the customer
  • Maintain appropriate levels of product on the sales floor by remerchandising and replenishing as necessary based on sell-through and seasonal changes
  • Coach, teach, and train merchandising associates to accurately and efficiently execute company merchandising direction to brand standards
  • Execute pricing activities in store, ensuring that price changes, sign changes, and ticketing procedures are completed accurately and efficiently
  • Support the training of associates on merchandising standards, product knowledge, and tools adhering to Kohl's brand standards
  • Support and partner with the Operations team on merchandising incoming product, ensuring efficient execution
What You'll Do
  • Lead with integrity, honesty, and foster a teamwork culture in an engaged and inclusive environment
  • Exercise good judgment; take appropriate partners as needed
  • Model, guide, and provide direction to associates
  • Demonstrate and coach a customer service mindset, including customer service philosophies, anticipating customer needs, and satisfactorily resolving issues
  • Lead by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
  • Support strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
  • Prevent loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed, and partnering with Loss Prevention
  • Monitor and adjust resources as dictated by the business to support customer needs and workload demands when assigned as leader on duty
  • Use key performance indicators (KPIs) to make informed business decisions that drive overall store results
  • Accomplish multiple tasks within established timeframes
  • Train, monitor, and reinforce company policies, procedures, standards, and guidelines
  • Maintain adherence to company safety policies for the safety of all associates and customers
  • Key holder responsibilities include opening and closing store processes, and providing direction to associates
  • Other responsibilities as assigned

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