Current jobs related to Strategic Customer Success Manager - Los Angeles, California - ProCore CPA

  • Customer Success Manager

    3 weeks ago

    Los Angeles, California, United States Cloud Software Group, Inc. Full time

    Job SummaryWe are seeking a highly skilled Customer Success Manager to join our team at Cloud Software Group, Inc. As a Customer Success Manager, you will be responsible for ensuring customer satisfaction and driving revenue growth through effective account management and strategic planning.Key ResponsibilitiesCustomer Engagement - Develop and maintain...

  • Customer Success Manager

    2 weeks ago

    Los Angeles, California, United States Sellers Hub Full time

    About the Role:We are seeking a results-driven Customer Success Manager to join our team at Sellers Hub. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our clients, driving business growth, and ensuring customer satisfaction.Key Responsibilities:Relationship Management: Develop and...

  • Customer Success Manager

    4 weeks ago

    Los Angeles, California, United States Pear Suites Full time

    About Pear SuitePear Suite's innovative care navigation platform empowers healthcare professionals to collect, visualize, and act on social determinants of health data, enabling healthcare entities and community-based organizations to meet the social needs of their community in a culturally sensitive, person-centered way.About the RoleJob Title: Customer...

  • Customer Success Manager

    3 weeks ago

    Los Angeles, California, United States Sellers Hub Full time

    Key Responsibilities:Develop and maintain strong, long-lasting customer relationships throughout all levels and teams of their organization. Lead customer kick-off calls, perform platform demos & user trainings, drive regularly scheduled check-ins, QBRs with customers, while monitoring platform adoption and overall client satisfaction.Onboarding &...

  • Customer Success Manager

    4 weeks ago

    Los Angeles, California, United States Alight Full time

    About the RoleThe Client Success Executive will be responsible for managing a portfolio of clients, ensuring their satisfaction and retention. This role requires strong relationship-building skills, strategic thinking, and the ability to drive business growth.Key ResponsibilitiesDevelop and execute client success plans to drive business growth and...

  • Strategic Merchandising Representative

    3 weeks ago

    Los Angeles, California, United States Jacent Strategic Merchandising Full time

    Job DescriptionAt Jacent Strategic Merchandising, we're seeking a skilled Strategic Merchandising Representative to join our team. As a key member of our merchandising team, you'll be responsible for cultivating relationships with in-store management, executing merchandising resets, and building retail displays.Key Responsibilities:Cultivate relationships...

  • Bilingual Customer Success Manager in the USA

    4 weeks ago

    Los Angeles, California, United States BSF Talent Recruitment Full time

    About the role: Our client is a leading AI-driven technology company that empowers its users to become more beautiful with innovative image products and beauty management services. As a Bilingual Customer Success Manager in the USA, you will play a crucial role in supporting customers as they transition from the sales pipeline to the support pipeline. Your...

  • Bilingual Customer Success Manager in the USA

    3 weeks ago

    Los Angeles, California, United States BSF Talent Recruitment Full time

    About the role: Beauty Industry Customer Success ProfessionalAn exciting opportunity to join a successful international company in the beauty industry.Product portfolio with advanced technology, reliable quality, and brand influence.Competitive salary that matches experience and position.Responsibilities:Drive the successful adoption and onboarding of...

  • Customer Success Manager

    4 weeks ago

    Los Angeles, California, United States Cloud Software Group, Inc. Full time

    Customer Success ManagerCloud Software Group, Inc. is seeking a highly skilled Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for ensuring the success of our customers by providing them with the necessary support and resources to achieve their goals.Key Responsibilities:Develop and maintain strong...

  • Customer Success Manager

    4 weeks ago

    Los Angeles, California, United States CXApp US, Inc. Full time

    Job OverviewCXApp US, Inc. is seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer success organization, you will be responsible for driving product adoption, identifying expansion opportunities, and ensuring high renewal rates among our customer base.Key Responsibilities:Customer Onboarding: Guide new customers...

  • Customer Success Manager

    4 weeks ago

    Los Angeles, California, United States Evolv Technologies Holdings, Inc. Full time

    Customer Success ManagerThe Customer Success Manager is a key role in ensuring the long-term success of our customers. This individual will be responsible for building and maintaining strong relationships with our customers, understanding their needs, and providing proactive support to ensure they derive maximum value from our service.Key...

  • Customer Success Manager

    4 weeks ago

    Los Angeles, California, United States Evolv Technologies Holdings, Inc. Full time

    Job DescriptionThe Customer Success Manager role at Evolv Technologies Holdings, Inc. is a critical position that requires a unique blend of technical expertise, business acumen, and interpersonal skills. As a key member of the Revenue Organization, you will be responsible for building and maintaining strong relationships with our customers, ensuring their...

  • Customer Success Manager

    3 weeks ago

    Los Angeles, California, United States We Recruit Full time

    About the role of a Customer Success Manager at We Recruit:We are seeking a skilled professional to provide ongoing support to our clients and foster strong relationships with them. The ideal candidate will be able to contribute to building trust, implementing new programs that increase business revenue potential, and minimize churn rates.A Customer Success...

  • Key Account Manager

    2 weeks ago

    Los Angeles, California, United States Abbott Laboratories company Full time

    About the Role: We are seeking a highly skilled Key Account Manager to join our team. As a Key Account Manager, you will be responsible for identifying and pursuing new business opportunities to drive revenue growth and expansion. This is a fantastic opportunity for a Senior Business Development Professional who is passionate about building strong...

  • Customer Success Associate

    3 weeks ago

    Los Angeles, California, United States Otter Full time

    In today's digital landscape, restaurateurs require more than just a passion for food and people to succeed. They need to be tech-savvy and innovative. At Otter, we believe in serving others and empowering restaurateurs to thrive in the online food delivery market. Our software is trusted by top brands like Chick-fil-A, Ben & Jerry's, KFC, and Eataly to...

  • Customer Success Professional

    1 week ago

    Los Angeles, California, United States Pear Suites Full time

    About Pear Suite Pear Suite's innovative care navigation platform empowers staff to collect, visualize, and act on social determinants of health data, enabling healthcare entities and community-based organizations to meet the social needs of their community in a culturally sensitive way. About the Role Job Title: Customer Success Manager Type: Full-Time Job...

  • Customer Success Manager

    4 weeks ago

    Los Angeles, California, United States Evolv Technologies Holdings, Inc. Full time

    Job SummaryAs a Customer Success Manager at Evolv Technologies Holdings, Inc., you will play a critical role in ensuring the long-term success of our customers. You will be responsible for building lasting relationships with our customers, understanding their needs, and providing proactive support to help them derive maximum value from our products. This is...

  • Customer Success Manager

    3 weeks ago

    Los Angeles, California, United States Verve, Inc. Full time

    Job OverviewVerve, Inc. is seeking a highly skilled Customer Success Manager to drive the commercialization and go-to-market strategy for our wearable solutions. As a key member of our team, you will be responsible for building strong relationships with customers, ensuring seamless product adoption, and driving business growth.Key Responsibilities:Develop...

  • Strategic Manager

    4 weeks ago

    Los Angeles, California, United States Influential Full time

    Job SummaryWe are seeking a highly skilled Strategic Manager to join our team at Influential. As a key member of our marketing team, you will be responsible for developing and executing strategic plans to drive business growth and success.Your primary focus will be on identifying and capitalizing on opportunities to drive account growth, while fostering...

  • Head of Customer Success

    4 weeks ago

    Los Angeles, California, United States Equs Inc Full time

    Job Title: Head of Customer SuccessAt Equis Inc, we are seeking a highly skilled and experienced Head of Customer Success to join our team. As a key member of our organization, you will play a critical role in ensuring the success and satisfaction of our customers.Key Responsibilities:Develop and execute a comprehensive customer engagement strategy to drive...

Strategic Customer Success Manager

4 weeks ago

Los Angeles, California, United States ProCore CPA Full time
Job Title: Manager, Strategic Customer Success

We are seeking a highly skilled and experienced Manager to lead our Strategic Customer Success team. As a key member of our leadership team, you will be responsible for developing and executing strategies to drive customer success and revenue growth.

Key Responsibilities:
  • Lead a team of Customer Success Engineers to deliver exceptional customer experiences and drive revenue growth.
  • Develop and execute strategic plans to improve customer adoption and retention.
  • Collaborate with cross-functional teams to identify and prioritize customer needs and develop solutions to meet those needs.
  • Manage and analyze key performance indicators (KPIs) to measure team performance and identify areas for improvement.
  • Develop and implement training programs to ensure team members have the skills and knowledge needed to succeed.
Requirements:
  • 3+ years of experience in a management or supervisory role in a software customer success or service team.
  • Proven track record of delivering results in a customer-facing role.
  • Strong understanding of SaaS business metrics and ability to develop strategic plans to drive revenue growth.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer:
  • Competitive salary and bonus structure.
  • Equity compensation.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

We are an equal-opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.