Department Head, Coffee Shop

3 weeks ago

Grandville, Michigan, United States SpartanNash Full time
Job Summary

As a Department Manager at SpartanNash, you will be responsible for leading the day-to-day activities of the department operations in a retail store. This includes ensuring associates are trained, the department is fully staffed, operating at company standards, and meeting all company goals and key performance indicators.

Key Responsibilities
  • Manage inventory and maintain a high level of product freshness and quality.
  • Review and validate received orders for accuracy and ensure all product is stored in appropriate areas.
  • Lead a team that completes all stocking, production, and additional tasks to ensure product quality, production planning, accuracy, and date-sensitive rotation.
  • Maintain familiarity with all products carried in the department and throughout the store.
  • Know the advertised items, special prices, coupon deals, or other features that apply to the store's sales and rewards programs.
  • Implement and maintain work schedules, labor control, overtime control, and payroll expense for the department.
  • Develop and monitor department goals and forecasts.
  • Attend and participate in daily huddles, manager meetings, and district and company-level meetings as required.
  • Maintain a clean, attractive, and well-stocked department by using structure of the day guidelines and executing "Prime Time" standards.
  • Ensure all food safety guidelines and requirements are followed and maintained throughout the entire store.
  • Develop and implement a plan that results in meeting company goals and key performance indicators.
Requirements
  • High School Graduate (Required) or Equivalent (GED).
  • Two years of retail experience preferred.
  • One-year supervisory experience preferred.
  • Strong written and verbal communication, and bookkeeping skills.
  • Good organization, prioritization, decision-making, problem-solving, and conflict management skills.
  • Strong leadership abilities with capability to work in a hands-on environment.
  • Good strategic planning and business acumen skills.
  • Good knowledge of retail store operations and retail management systems.
  • Proficient in Word, Excel, and PowerPoint.
  • Depending on company location, ability to communicate in Spanish is highly desirable.
Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist, and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals.

We are not able to sponsor work visas for this position.

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