Project Manager

2 weeks ago

Durham, North Carolina, United States Smith Seckman Reid Full time
Job Title: Client Relationship Manager/Project Manager (Electrical)

About Us:

Smith Seckman Reid (SSR) is a leading comprehensive engineering design and consulting firm that provides innovative solutions for clients with facility and infrastructure challenges. With multiple locations across the US, our team of experts partners with clients to deliver advanced solutions that last.

Our Mission:

We are committed to making a positive difference for our clients, colleagues, and communities. Our goal is to provide opportunities and benefits that promote living fully, and we support the health, well-being, and personal growth of our employees.

Job Summary:

We are seeking a highly skilled Client Relationship Manager/Project Manager (Electrical) to join our team. This role will be responsible for the overall relationship with identified clients and the successful delivery of client projects. The ideal candidate will possess a minimum of 8 years of applicable project/client management experience and a strong understanding of electrical engineering principles.

Key Responsibilities:

  • Serves as the principal level relationship and trusted advisor with clients for all project engagements
  • Works with leadership to establish long-term strategies for building and growing client relationships
  • Aligns SSR services with the needs of the client, identifies future needs, and determines where SSR can intersect with new services and support
  • Builds, develops, and grows strategic business relationships vital to the success of projects and long-term engagements
  • Updates leads and records business development activities in the CRM database
  • Assists or leads resolution of project and client relationship issues
  • Understands client's strategic goals and standards and assures all projects are delivered in accordance with those goals and standards
  • Provides leadership and mentoring to Project Managers assigned to their projects
  • Oversees the activities of the project team to achieve Total Project Success
  • Ensures projects are executed according to the plan and are of the highest standards to support long-term relationships with clients
  • Responsible for overall preparation of proposals in coordination with the marketing department, utilizing input from technical staff
  • Responsible for all project management activities, including establishing the project scope with the client, preparing and negotiating fees and contracts, preparing and managing the schedule and man-hour budget, conducting a project kick-off meeting, maintaining communication with the client, attending meetings, managing risk, implementing a QA/QC plan, and performing job close-out processes
  • Responsible for projecting monthly revenue expectations for projects and working with the location Operations Director in planning workload and office staffing
  • Responsible for working with clients and Project Managers to collect accounts receivables in accordance with Program AR goals
  • Negotiates a standard contract and fee schedule where possible to help ensure continued profitability for clients of large scope and complexity

Requirements:

  • Expert in the discipline(s) of electrical engineering with a minimum of 8 years of applicable project/client management experience
  • Technical or Bachelor's degree in one of the major technical disciplines practiced by the firm OR applicable experience
  • Professional Engineer Licensure preferred
  • Demonstrated, consistent ability in managing projects from small to large scope and complexity
  • Experience in the design of multi-discipline projects
  • Thorough knowledge of Microsoft Office Suite (i.e., Word, Excel, PowerPoint, and Outlook)
  • Thorough knowledge of all project financial activities (i.e., budgeting, projections, reporting)
  • Knowledge of engineering theories and methodologies
  • Knowledge of project approach and system design
  • Knowledge of current industry trends, products, and their application to market sectors
  • Knowledge of business practices and processes

Equal Opportunity Employer:

Smith Seckman Reid is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.

How to Apply:

Interested candidates should submit their resume and cover letter to [insert contact information]. We look forward to hearing from you

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