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Employee Benefits Account Manager
2 months ago
This role involves managing and servicing clients' employee benefits programs, ensuring compliance with relevant regulations, and working closely with internal teams and insurance carriers to deliver exceptional service.
Key Responsibilities:- Client Relationship Management: Serve as the primary point of contact for assigned clients, build and maintain strong, long-lasting client relationships, address client inquiries and resolve issues promptly and effectively.
- Plan Design and Implementation: Assist clients in designing and implementing employee benefits programs, including health, dental, vision, life, and disability insurance, provide expert advice on plan options and customization to meet client needs.
- Rewards and Negotiations: Manage the annual benefits renewal process, negotiate plan terms and rates with insurance carriers to secure the best possible options for clients, present renewal proposals and recommendations to clients.
- Compliance and Regulation: Ensure all benefits plans comply with applicable laws and regulations, including the Affordable Care Act (ACA) and ERISA, stay informed about industry trends and regulatory changes affecting employee benefits.
- Employee Education and Support: Conduct employee meetings and webinars to educate employees about their benefits options, provide ongoing support to employees, helping them understand and utilize their benefits effectively.
- Claims Assistance: Assist clients and their employees with the claims process, liaise with insurance carriers to resolve claims issues and ensure timely processing.
- Reporting and Analysis: Analyze benefits utilization and costs, prepare and present reports to clients, highlighting key insights and recommending plan adjustments as needed.
- Bachelor's degree in Business, Human Resources, or a related field a plus.
- Minimum of 2 years of experience in employee benefits management, preferably within an insurance brokerage or similar environment.
- Strong understanding of employee benefits products and regulations.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in benefits administration software and Microsoft Office Suite.
- Ability to manage multiple clients and priorities effectively.
- Professional certification (e.g., CEBS, PHR, SPHR) is a plus.
- Competitive salary and performance-based bonuses.
- Comprehensive benefits package, including health, dental, vision, and retirement plans.
- Opportunities for professional development and career advancement.
- A collaborative and supportive work environment.
