Customer Service Professional

4 days ago


Owatonna, Minnesota, United States Bass Pro Shops Full time

Position Summary:
The Bass Pro Shops Customer Service Outfitter provides exceptional customer service experiences for guests while promoting the benefits of Bass Pro Shops CLUB membership. This role requires a strong commitment to delivering world-class service, executing operational programs, and maintaining compliance with regulatory requirements.

Key Responsibilities:

  • Supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers.
  • Executes all Bass Pro Shops CLUB operational and compliance programs.
  • Remains knowledgeable of advertised sales and helps meet metric goals and objectives.
  • Provides full CLUB Member experience, including service processes such as processing payments and answering account questions.

Requirements:

  • Minimum 0-2 years of experience in a customer service environment.
  • Excellent organization skills, attention to detail, and verbal and written communication skills.
  • Ability to adapt to new processes and procedures and work independently with minimal supervision.


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