Financial Services Representative

7 days ago


Happy Valley, United States iQ Credit Union Full time
Job Overview

iQ Credit Union is seeking a highly motivated and customer-focused Member Service Representative to join our team. As a key member of our branch staff, you will play a vital role in providing exceptional service to our members, responding to their inquiries, and helping them achieve their financial goals.

Key Responsibilities
  • Process financial transactions, including deposits, withdrawals, loan payments, and transfers.
  • Provide accurate and timely information to members regarding our products and services.
  • Assist members with account maintenance, including stop payments, check orders, and replacement cards.
  • Balance cash drawers and maintain accurate records.
  • Participate in sales and service initiatives to meet or exceed sales goals.
  • Collaborate with colleagues to achieve branch objectives and improve member satisfaction.
  • Stay up-to-date on Credit Union policies, procedures, and regulatory requirements.
Requirements
  • High school education or equivalent.
  • At least one month of similar or related experience.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong attention to detail and accuracy.
What We Offer

iQ Credit Union is committed to providing a supportive and inclusive work environment that values work-life balance, offers exceptional benefits, and fosters professional growth. As a member of our team, you can expect:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A collaborative and dynamic work environment.
  • The opportunity to make a positive impact on our members' lives.
Why Work at iQ Credit Union?

We are a values-driven organization that prioritizes our members' needs and well-being. Our team is passionate about delivering exceptional service and making a difference in our community. If you share our values and are committed to excellence, we encourage you to apply for this exciting opportunity.



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