Financial Services Representative
7 days ago
iQ Credit Union is seeking a highly motivated and customer-focused Member Service Representative to join our team. As a key member of our branch staff, you will play a vital role in providing exceptional service to our members, responding to their inquiries, and helping them achieve their financial goals.
Key Responsibilities- Process financial transactions, including deposits, withdrawals, loan payments, and transfers.
- Provide accurate and timely information to members regarding our products and services.
- Assist members with account maintenance, including stop payments, check orders, and replacement cards.
- Balance cash drawers and maintain accurate records.
- Participate in sales and service initiatives to meet or exceed sales goals.
- Collaborate with colleagues to achieve branch objectives and improve member satisfaction.
- Stay up-to-date on Credit Union policies, procedures, and regulatory requirements.
- High school education or equivalent.
- At least one month of similar or related experience.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong attention to detail and accuracy.
iQ Credit Union is committed to providing a supportive and inclusive work environment that values work-life balance, offers exceptional benefits, and fosters professional growth. As a member of our team, you can expect:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A collaborative and dynamic work environment.
- The opportunity to make a positive impact on our members' lives.
We are a values-driven organization that prioritizes our members' needs and well-being. Our team is passionate about delivering exceptional service and making a difference in our community. If you share our values and are committed to excellence, we encourage you to apply for this exciting opportunity.
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