Valet Guest Service Manager
3 weeks ago
We are seeking a highly skilled and experienced Valet Guest Service Manager to join our team at Parking Management Services. As a key member of our operations team, you will be responsible for leading and managing a team of valets, ensuring exceptional guest service and consistently exceeding customer expectations.
Key Responsibilities- Lead and motivate a team of valets, fostering a positive and productive work environment
- Oversee the day-to-day operations of the valet service, ensuring smooth and efficient operations
- Implement and enforce valet policies and procedures to maintain the highest standards of service quality
- Train and develop valets, providing ongoing coaching and mentorship to enhance their skills and knowledge
- Address guest concerns and complaints promptly and professionally, ensuring their satisfaction
- Collaborate with hotel management and other departments to ensure seamless service integration
- Monitor and analyze valet performance metrics, identifying areas for improvement and implementing corrective actions
- Contribute to the development and implementation of strategic initiatives to enhance the valet service
- Minimum of 5 years of experience in the hospitality industry, with at least 2 years of supervisory experience
- Exceptional customer service skills, with a demonstrated ability to handle guest concerns and complaints effectively
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
- Attention to detail and a commitment to maintaining the highest standards of service quality
- Excellent communication and interpersonal skills, with the ability to build rapport with team members, guests, and hotel management
- Comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a retirement savings plan
- Chance to lead and develop a team of talented valets and contribute to the overall success of our hospitality operations
- Professional development opportunities, including training, conferences, and mentorship programs
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Part-time Trash Collector
4 weeks ago
Memphis, Tennessee, United States Valet Living Full timeJob SummaryWe are seeking a reliable and detail-oriented Part-time Trash Collector to join our team at Valet Living. As a Service Valet, you will be responsible for collecting trash from residents' doorsteps and transporting it to the onsite trash compactor. This is a great opportunity for those looking to supplement their income or earn extra money...
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Customer Service Representative
3 weeks ago
Memphis, Tennessee, United States Parking Management Services Full timeParking Management Services is one of the fastest-growing companies in the hospitality industry, and our valet parking services extend to 5-star hotels, resorts, hospitals, restaurants, and special events. Our mission is to develop longstanding relationships with our clients by maintaining the highest standard of customer service.What We OfferA competitive...
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Part-time Trash Collector
4 weeks ago
Memphis, Tennessee, United States Valet Living Full timeJob SummaryWe are seeking a reliable and detail-oriented Part-time Trash Collector to join our team at Valet Living. As a Service Valet, you will be responsible for collecting trash from residents' doorsteps and transporting it to the onsite trash compactor using your own open-bed pickup truck or vehicle with a trailer.Key ResponsibilitiesCollect trash from...
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Guest Services Representative
3 weeks ago
Memphis, Tennessee, United States ESA Management, LLC Full timeJob SummaryThe Guest Services Representative is responsible for providing exceptional customer service to guests, responding to their inquiries, and resolving any issues that may arise during their stay. This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.Key ResponsibilitiesGuest...
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Guest Services Representative
3 weeks ago
Memphis, Tennessee, United States St. Jude Children's Research Hospital Full timeJob SummaryWe are seeking a highly skilled Guest Services Representative to join our team at St. Jude Children's Research Hospital. As a key member of our patient and family services team, you will be responsible for providing exceptional hospitality and support to our patients and their families.Key ResponsibilitiesProvide warm and welcoming greetings to...
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Event Attendant
3 weeks ago
Memphis, Tennessee, United States LAZ Parking Full timeParking and Valet Service AssociateAt LAZ Parking, we're seeking a skilled Parking and Valet Service Associate to join our team. As a key member of our team, you'll be responsible for:Parking and retrieving vehicles for guests with exceptional care and attention to detail.Providing top-notch customer service to ensure a positive experience for our...
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Guest Services Ambassador
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Memphis, Tennessee, United States Memphis Grizzlies Full timeJob Summary:We are seeking a highly motivated and enthusiastic Guest Services Host to provide exceptional front-line customer service to all guests visiting the FedExForum. As a key member of our team, you will be responsible for extending a gracious welcome, fulfilling special requests, and proactively addressing issues during events to optimize the guest...
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Guest Services Representative
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Memphis, Tennessee, United States Extended Stay Full timeExtended Stay - Front Desk and Concierge RoleAs a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience. Key responsibilities include:Key Responsibilities:Assist guests at all times and respond to their requests with diligence and follow-through.Process...
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Guest Services Representative
3 weeks ago
Memphis, Tennessee, United States St. Jude Children's Research Hospital Full timeJob SummaryTo provide exceptional guest services and support to families and visitors at St. Jude Children's Research Hospital. This role involves a combination of duties including answering telephones, greeting and assisting guests, checking families into and out of Target House, and providing recommendations and directions.Key ResponsibilitiesSmile and...
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Guest Services Team Member
4 weeks ago
Memphis, Tennessee, United States Memphis Zoo Full timeThe Memphis Zoo is seeking a Guest Services Team Member to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service to our guests. Your duties will include greeting guests, answering questions, and providing information about the zoo's exhibits and attractions. You will also be responsible for...
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Soap Maker/ Guest Service Associate
3 weeks ago
Memphis, Tennessee, United States Buff City Soap Full timeJob Description:This role is responsible for delivering exceptional guest service and contributing to the production of our high-quality soap products.Key Responsibilities:Provide outstanding guest service by assessing needs and offering assistance.Maintain a clean and organized production and retail area.Assist with production to meet quality and quantity...
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Sales Associate
3 weeks ago
Memphis, Tennessee, United States Romantix Full timeJob DescriptionAt Romantix, we're committed to providing exceptional guest service and creating a welcoming atmosphere for all our customers. As a Sales Associate, you'll play a key role in achieving this goal.Key Responsibilities:Greet and acknowledge every guest genuinelyApproach and offer assistance to every guestMerchandise product displays to create...
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Service Manager
3 weeks ago
Memphis, Tennessee, United States All American Sweets Inc Full timeAbout All American Sweets IncFrost Bake Shop is a local & family owned business that started in 2004 by the Kloos family. We have 3 retail locations in the greater Memphis area specializing in cakes, cupcakes, cookies, pies, and cheesecakes.We believe in being open every day, having every menu item every day of the week, and having something taste as good as...
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Service Manager
3 weeks ago
Memphis, Tennessee, United States All American Sweets Inc Full timeAbout the JobFrost Bake Shop is a local and family-owned business that has been a part of the community since 2004. As a Service Manager, you will play a crucial role in maintaining exceptional guest service in one of our retail locations. This includes managing human resources, overseeing daily operations, and ensuring that every guest has an outstanding...
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Soap Maker/ Guest Service Associate
4 weeks ago
Memphis, Tennessee, United States Buff City Soap Full timeJob Description:This role is responsible for delivering exceptional guest experiences and maintaining a high level of energy within the Buff City Soap store. As a key member of our team, you will be trained on how to create our products and contribute to a clean and organized production and retail area.Key Responsibilities:Offer high levels of guest service...
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Pursue a Career as a Customer Service Specialist
2 weeks ago
Memphis, Tennessee, United States Acura of Memphis Full timeJob Summary:We are seeking a highly skilled and customer-focused Valet/Porter to join our team at Acura of Memphis. As a valued member of our Service Department, you will be responsible for providing exceptional customer service, ensuring vehicles are clean and in good condition, and assisting customers with their arrival and departure needs.Key...
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Guest Experience Ambassador
3 weeks ago
Memphis, Tennessee, United States Marriott International Inc Full timeJob SummaryWe are seeking a Guest Experience Specialist to join our team at Courtyard Memphis Airport. As a Guest Experience Specialist, you will be responsible for delivering exceptional guest experiences, processing operational needs, and addressing guest requests.Key ResponsibilitiesDeliver a wide range of services to guide guests through their entire...
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To Go Specialist
4 weeks ago
Memphis, Tennessee, United States Red Lobster Full timeJob Summary: As a To Go Specialist at Red Lobster, you will be responsible for delivering exceptional customer service and ensuring a seamless takeout experience for our guests. Your role will involve taking accurate orders, assembling prepared food and drink orders, and managing transactions with a focus on efficiency and accuracy.Key...
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Service Bartender
3 weeks ago
Memphis, Tennessee, United States Hillstone Restaurant Group Full timeService Bartender PositionWe are seeking a skilled Service Bartender to join our team at Hillstone Restaurant Group. As a Service Bartender, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.Key Responsibilities:Prepare and serve drinks and food to guests in a timely and efficient...
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Room Service Server
4 weeks ago
Memphis, Tennessee, United States Peabody Hotels & Resorts Full timeJob SummaryWe are seeking a highly skilled and experienced Room Service Server to join our team at Peabody Hotels & Resorts. As a Room Service Server, you will be responsible for providing exceptional service to our guests, ensuring their needs are met and exceeded.Key ResponsibilitiesFood and Beverage Service: Prepare and serve food and beverages to guests...