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Rehabilitation Program Manager

2 months ago

North Bend, Oregon, United States HealthPRO Heritage Full time
Job Title: Director of Rehab

HealthPRO Heritage is seeking a highly skilled and experienced Director of Rehab to join our team in North Bend, OR.

Job Summary:

The Director of Rehab will be responsible for managing and administering all aspects of rehabilitation services for our communities, including maintaining a clinical caseload. This role requires strong clinical knowledge, leadership skills, and the ability to promote an environment that ensures superior clinical and fiscal integrity.

Key Responsibilities:
  • Maintains a clinical caseload and demonstrates strong clinical knowledge and understanding of rehabilitation services.
  • Understands and fulfills the needs of customers and partners, promoting an environment that ensures superior clinical and fiscal integrity.
  • Represents HealthPRO Heritage in a professional, courteous, and competent manner as the point of contact for all community customer concerns or issues and problem resolution.
  • Acts as a liaison between HealthPRO Heritage management, Home Health, Hospice, and community administration, communicating assertively, diplomatically, and clearly through informal and formal mechanisms.
  • Integrates clinical programs and addresses community-specific needs related to marketing.
  • Participates as a member of community-based committees to promote mutually developed goals for clinical programs/marketing while maintaining fiscally responsible time utilization.
  • Participates in the implementation of Quality Improvement Programs and provides classes and education to the community, physicians, other healthcare providers, and community staff, residents, and their families regarding therapy and facility services.
  • Plans, schedules, coordinates, and directs rehabilitation services for the rehabilitation department, including approval of vacation and determines staffing needs and schedules to meet the demands of resident care.
  • Promotes positive employee relations by facilitating an atmosphere of open communication and problem-solving through scheduled team meetings that adhere to all regulatory requirements.
  • Conducts/oversees documentation audits to ensure timely and accurate clinical documentation in accordance with regulations, associated audit policy and procedure, and submits reports to appropriate supervisory personnel.
  • Monitors and assists with personnel compliance standards, including required credentials, corrective actions, and improvement plans when needed.
  • Investigates, follows up, and assists in the resolution of staff, service, and resident-related issues as requested.
  • Develops special programs for resident participation, such as fitness, dementia programming, and various protocols for activities that strengthen and enhance the existing therapy program.
  • Provides leadership to and directly manages clinical therapy staff, facilitating a team atmosphere among staff.
  • Represents the ethical standards of the company and communicates non-compliance to appropriate supervisory personnel.
  • Willingness to work with severely physically, emotionally, and cognitively compromised residents.
  • Willingness to work in environments with risk of personal injury, exposure to infections, waste materials, infectious diseases, and odors.
  • Must be able to cope with the emotional stress associated with working with residents, families, and co-workers.
  • Must be able to work independently with periodic (daily or less) support and direction.
  • Must have basic knowledge of computers, typing abilities, and willingness to utilize computers on a daily basis.
  • Supervises Rehabilitation Technicians, students, and volunteers as needed.
  • Reviews the quality and appropriateness of the total services delivered and individual therapy programs for effectiveness and efficiency, using pre-determined criteria.
  • Provides treatment in accordance with established standards of practice, company standards, department procedures, and standards according to company guidelines.
  • Consistently demonstrates sound judgment in the evaluation, planning, implementation, and follow-up of resident therapy programs.
  • Reports to work on time and coordinates schedule to achieve maximum performance standards according to company guidelines.
  • Ensures a safe environment and utilizes tools and equipment in a safe manner complying with all infection control, universal precautions, and OSHA standards for the healthcare professional.
  • Reports all hazardous conditions, including incidents, injuries, and equipment to Supervisor/appropriate personnel immediately.
  • Responds to and acts appropriately in emergency or disaster situations.
  • Adheres to high standards of cleanliness, grooming, hygiene, and dress code.
  • Contributes to a positive work team by sharing information, using problem-solving methods, accepting new ideas, constructive feedback, and advice from others.
  • Adheres to all policies of company, including job descriptions, certifications requirements, mission statement, HIPAA, confidentiality standards, and resident rights.
  • Adapts to changes in responsibilities in a positive manner, is receptive to new ways of completing tasks, and is flexible in carrying out assignments.
  • Participates in open and direct communication with supervisor through formal and informal contact.
  • Communicates openly and timely and interacts professionally and respectfully with others, including rehabilitation staff, community staff, residents, and families in attending to and meeting their requests.
  • Complies with and follows End of Month policies and procedures to ensure accurate claim submission.
  • Prepares and submits requested reports in a timely manner.
  • Prepares Additional Development Requests for submission to the Medicare Administrative Contractor according to company policy.
  • Independently analyzes, interprets, and achieves budget expectations on a consistent basis.
  • Performs all other duties as assigned and as required to effectively perform the responsibilities of the position and are in the best interests of the company.
  • Occasional overnight travel required.
Qualifications:
  • Associates Degree in an allied health field, Bachelor of Arts or Science Degree, or a Masters Degree.
  • Assumes responsibility for ongoing continuing education and professional development.
  • Must maintain valid state professional licensure.